Training Specialist Licensed Senior

Anticipated End Date:

2025-11-14

Position Title:

Training Specialist Licensed Senior

Job Description:

Training Specialist Licensed Senior-Training

LOCATION: This is a field position. When you are not in the field, you will work remotely from your home. You must be based in CFSP Region 2. Counties include: Alexander, Alleghany, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Iredell, Lincoln, McDowell, Rutherford, Watauga, and Wilkes counties.

HOURS: General business hours, Monday through Friday.

TRAVEL: Some travel within your assigned region is expected.

 

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.

 

The Training Specialist Licensed Senior responsible for facilitating a variety of performance-based learning events. Training is focused on specialized skills training such as clinical or technical training, not operations processes and procedures. This position is for the Children and Families Specialty plan program of North Carolina.

How you will make an impact:

• Facilitates learning events that are performance-based in nature. 
• Delivers synchronous and asynchronous learning events using varied media in virtual and global in-person environments. 
• Employs rapid course development methodologies to quickly meet client audience needs. 
• Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary. 
• Consults and solves complex learning solutions including identifies client audience training needs, successfully uses performance consulting training evaluations and metrics to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval. 
• Mentors and coaches’ others in developing these skills.
• Measures, tracks and evaluates learner and client satisfaction. 
• Thinks and acts globally and possesses the ability to understand learning and cultural differences both domestically and globally to drive learner effectiveness.
• Keeps technical clinical and training skills updated. 
• Willingness to travel within assigned Department of Social Services region to provide training to internal and external stakeholders 

Minimum Qualifications:

• Requires a bachelor's degree in a related field and a minimum of 5 years training experience; or any combination of education and experience, which would provide an equivalent background.  
• A minimum of 4 years of clinical experience is required.  
• Certification/license in the appropriate medical behavioral health field is required. 
• Previous international training experience may be required.

Preferred Skills, Capabilities and Experiences:

• Graduate degree in psychology, medicine, clinical social work, counseling, or nursing preferred.
• Strong interpersonal engagement skills preferred.
• Commitment to continual improvement preferred.
• Experience serving children and families in foster care in one of the following fields: health care, behavioral health care, managed care, care management, juvenile justice, social services, child welfare, is highly preferred.
• Demonstrated expertise in trauma-informed care preferred.
• Certified Technical Trainer (CTT+) Certification or Structured Learning Experience (SLE) Certification strongly preferred.