Administrative Assistant - Student Law Office

A national leader in experiential and interdisciplinary legal education, the University of Denver Sturm College of Law is widely regarded as one of the nation’s most innovative and ascendant law schools. The law school features an outstanding and diverse student body, a community of nationally recognized scholar-teachers, an accomplished and highly professional staff, and roughly 17,000 alumni who have achieved careers of distinction in law, business, government, public interest, and other professional domains. Located in a beautiful and economically vibrant metropolitan area, the Sturm College of Law supports a full-time JD program, a part-time weekend JD program, a range of pioneering Master’s programs, and a set of esteemed specialty programs – including a nationally recognized clinical program.

A national innovator and leader in clinical legal education, the clinical program at the Sturm College of Law – referred to as the “Student Law Office” – supports clinics in the fields of advancing social change, civil litigation, civil rights, community economic development, criminal law, environmental law, and immigration law and policy. The law school’s clinical programs provide opportunities for law students to be trained to become highly competent and ethical lawyers through faculty supervision and real-life client representation.

Position Summary

The Administrative Assistant III supports the Clinical Director and Clinical Program Manager in the day-to-day operations of the Student Law Office (SLO)/Clinical Programs, including invoicing, purchasing and expense reconciliation; client and case/matter support; and general administrative support to ensure smooth operations of the SLO and compliance with both academic and legal practice standards.

Essential Functions

Invoicing, Purchasing, and Expense Reconciliation

• Responsible for preparing all invoices and expense reimbursements for payment utilizing Banner and Concur
• Interacts with Purchasing, Accounting, and vendors, as needed, to complete the payment process
• Responsible for clinic purchasing card purchases and retaining receipts
• Assists with the credit card statement reconciliation

Clients and Case/Matter Support

• Works with members of the public seeking legal assistance, including conducting clinic intake interviews over the telephone or in person in the office
• Responsible for adding and removing faculty and students from client management systems, programs, and drives
• Prepares physical and electronic client files and maintains accurate case assignments and case logs
• Opens and closes cases/matters for each clinic
• Runs conflict checks
• Assists Clinical Program Manager with record retention and file destruction per Student Law Office policy and legal requirements
• Manages legal mail and other sensitive correspondence

Administrative Support

• Greets visitors and clients, answers incoming calls and emails, manages client intake forms, and provides referrals.
• Assists in all facets of student recruitment and orientation planning, including processing applications, scheduling interviews, conducting tours, room reservations, food orders, A/V requests, parking passes
• Assists with client-related travel and faculty conference travel arrangements
• Assists with room assignments, book orders, data-entry, equipment needs, mail, coordinating courier runs, scheduling interpreters and service processors, parking passes, copying, faxing, scanning, notarizing documents, food orders, supply ordering, inventory, and stocking
• Communicates with various departments and individuals, including Ed Tech, Registrars Office, Library, Bookstore, Purchasing, and others to meet the needs of the SLO faculty, staff and students
• Maintains and updates the clinic forms and ensures forms are available to students and faculty
• Other duties as assigned to assist the Student Law Office

Knowledge, Skills, and Abilities

• Demonstrated ability to work independently and with limited supervision
• Ability to function in a high-paced, collaborative work environment
• Strong customer/client-service orientation
• Ability to prioritize workload in an efficient manner
• Ability to take and receive direction
• Ability to handle multiple tasks simultaneously under time constraints
• Proficiency with relevant technologies, including Microsoft Office suite (e.g., Word, Excel, Teams, PowerPoint); ability to gain proficiency in case management systems and other systems such as Qualtrics, Banner, Canvas, Practice Master, MyCase, Clio, Lexis-Nexis
• Strong attention to detail
• A sensitive and nonjudgmental approach to people seeking legal assistance who ma