Medical Assistant/Employee Health Coord

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job handles all clerical functions which support the employee health patients and staff including typing, filing, copying and distribution of confidential documentation, composing correspondence, ordering of medical and office supplies, and collecting payments from patients. Handles all new hire processing including scheduling appointments and ordering requests for patients. Performs medical assistant functions if applicable.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
 

Education

Required - Graduate of a medical assistant program.

Work Experience

Required - 2 years of human resources, worker’s compensation, medical assistant or other relevant clinic experience to include experience in an ambulatory care setting.

Certifications

Preferred - BLS from American Heart Association.

Knowledge Skills and Abilities (KSAs)

• Working knowledge of HIPPA and other regulatory agencies and strong telephone etiquette skills.

• Ability to effectively handle heavy volume telephone system, utilize numerous systems and applications and independently think through situations.

• Legible handwriting, spelling/grammar aptitude and ability to set priorities and follow directions.

• Ability to adjust to various demands and operate business equipment (computer, laser printer, color printer, copy machine, fax, telephone, scanner, etc).

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally.

• Strong interpersonal skills.

• Ability to maintain confidentiality in matters related to co-workers and employees.

• Ability to function calmly under pressure or stressful situations and with frequent interruptions.

• Ability to exhibit professionalism with dress code and behavior.

Job Duties

• Handles registration.

• Maintains employee documentation.

• Provides administrative support.

• Orders medical and office supplies.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, an