Supervisor - Ambulatory Site Support - Delafield & Mequon

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Role & Responsibility:

• Manages and coordinates clinical and administrative services for assigned Ambulatory Regional clinics - Mequon & Delafield
• Manages professional, administrative and technical personnel including licensed practical nurses, medical assistants, clinic assistants, and clinic secretaries in partnership with Ambulatory Managers and the Director of Regional Ambulatory Operations, while maintaining 70-80% staffing between both sites
• Provides support of all clinic services and contributes to the clinic site business and financial operations.
• Is an active member of the specialty clinic teams including staffing support for either location
• Supports the care management model, the standards of pediatric clinical practice, legal, all regulatory standards, Code of Ethics and established policies and procedures. 
• Offers flexibility to travel between sites as clinical needs arise
• Responsible for onboarding and training of new staff while acting as a significant partner to all other Regional Managers to standardize onboarding process across Ambulatory Services.
• Partners with Site Manager in shared Delafield and Mequon leadership model to balance coverage and needs between the two sites.

Education, License & Certification:

• A Bachelor’s degree in healthcare or business field preferred
• RN, LPN, or MA certification preferred. Will consider other healthcare certification if fits the needs of the clinic
• Current CPR certification – Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required

Skills & Experience:

• Two years of outpatient clinical experience. Pediatric experience preferred.   
• At least one year supervisory or other leadership experience preferred
• Good organizational and patient relation skills.  High level of communication skills necessary for assessment of patient and family concerns and processing referrals for appropriate medical care.
• Ability to read, interpret and enact policies and procedures.
• Ability to stand and walk approximately 75% of the work time.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Health & Safety Association