IT Field Services Technician II

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Description

The IT Field Services Technician II is managed by the Field Services Manager and works under the direction of the Field Services Leads for Emory Healthcare.  The candidate will provide onsite technical support and the scope of work includes but is not limited to resolving incidents for hardware, software, networking, and printing issues in a Windows domain environment. Provides customer consulting and service request fulfillment for desktop related projects.  This position requires the use of own vehicle to visit different Emory sites while primarily be aligned to our Hillandale facility in Lithonia, GA.  This position will require at least one weekend coverage day per week.  We are seeking prior IT field service experience to be considered, and excellent customer service skills.  MINIMUM QUALIFICATIONS:

• Associate's Degree in Computer Science or related field OR Two years of information technology experience OR four years Information Technology experience without a degree.
• A+ Certification preferred or another Information Services related Certification.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.