Associate Director - Senior Salesforce Architect, Hybrid

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Join an organization that is committed to revolutionizing healthcare by shaping digital transformations that impact patients’ lives. As the Associate Director – Senior Salesforce Solution Architect, you will tackle complex challenges and develop innovative solutions. You will work closely with product managers, software developers, and user experience designers to bring cutting-edge technologies to production. This role requires balancing strategic vision with technology implementation, enabling our Commercial International Business to thrive.

Responsibilities:

• Define and execute a comprehensive Commercial Technology Products Delivery strategy tailored to meet the unique needs of the international business sector.
• Lead the development and implementation of Salesforce solutions, ensuring alignment with pharmaceutical industry standards and bespoke client needs.
• Transform product strategies into delivery roadmaps, prioritizing initiatives for optimal business impact and innovation.
• Oversee the design, development, and deployment of CRM products, managing the lifecycle from concept to implementation.
• Collaborate with cross-functional teams to design scalable and efficient delivery models, ensuring alignment with stakeholder requirements and expectations.
• Serve as a trusted advisor, providing strategic counsel on cloud technology transitions and critical IT decisions to executives.
• Conduct workshops and offer insights to empower clients and teams, driving transformative business outcomes through CRM solutions.
• Establish criteria and oversee metrics for measuring the success and efficiency of product delivery, implementing ongoing assessments for continuous improve