Human Resources (HR) Generalist

Description

Company Profile:

Interstate is a fast-growing, family-owned company specializing in commercial services with operations throughout North America. We hire dedicated and motivated employees who are committed to making a difference. Every day we create opportunities that allow our team members to grow and reach their full potential. Come join the family & WORK HAPPY!

Overview:

As an HR Generalist, you will play a vital role in supporting the human resources functions within our organization. You will be responsible for various HR activities, including recruitment, employee relations, performance management, training and development, compliance, and other administrative tasks. Your role will be pivotal in fostering a positive work environment and ensuring that our organization operates smoothly and efficiently.

Key Responsibilities:

Recruitment and Onboarding:

· Collaborate with hiring managers to identify staffing needs and develop job descriptions.

· Source and screen candidates, conduct interviews, and coordinate the hiring process.

· Facilitate new employee onboarding, including orientation sessions and paperwork completion.

Employee Relations:

· Serve as a point of contact for employee inquiries, concerns, and grievances.

· Mediate and resolve conflicts between employees or between employees and management.

· Promote a positive work culture through engagement initiatives and team-building activities.

Performance Management:

· Implement performance management processes, including goal setting, performance evaluations, and feedback sessions.

· Provide guidance and support to managers and employees on performance improvement plans.

· Recognize and reward employees for their contributions and achievements.

Training and Development:

· Identify training needs within the organization and develop training programs accordingly.

· Coordinate employee development initiatives, such as workshops, seminars, and online courses.

· Track employee training progress and evaluate the effectiveness of training programs.

Compliance and Policy Enforcement:

· Ensure compliance with employment laws, regulations, and company policies.

· Maintain employee records and HR documentation in accordance with legal requirements.

· Conduct audits and assessments to ensure adherence to HR policies and procedures.

Benefits Administration:

· Administer employee benefits programs, including health insurance, retirement plans, and leave policies.

· Assist employees with benefits-related inquiries and enrollment processes.

· Collaborate with benefits providers to resolve issues and optimize offerings.

HR Administration:

· Handle various HR administrative tasks, such as maintaining employee files, processing payroll changes, and generating reports.

· Manage HR systems and databases to ensure accurate and up-to-date information.

· Handling data reporting for various HR KPI’s

Support special projects and initiatives as assigned by HR leadership

Requirements

· 3-5 years experience in multi-HR functional roles ideally in the commercial services industry, with a comprehensive understanding of HR principles and practices.

· Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).

· HR certification (e.g., PHR, SHRM-CP) is a plus

· Strong communication, relationship building, influencing, and conflict resolution skills.

· Exceptional organizational and multitasking skills with the ability to lead various HR projects.

· Strong reporting and analytics with various people related dynamics

· Proficiency in HRIS software and Microsoft Office Suite.

· Experience working in a diverse and inclusive environment.

· Demonstrated ability to adapt to changing priorities and thrive in a fast-paced environment.

· Ability to maintain confidentiality and handle sensitive information with discretion.

· Knowledge of employment laws and regulations.

Knowledge, Skills and Abilities:

Process Management, Written Communication, Negotiation Skills, Presentation Skills, Collaboration, Self-Motivated, Team Player, Strategic Thinker, Leader, Self-Starter, Listener, Advisor, Problem Solver.

Compensation:

Salary is commensurate with experience. Interstate offers a full range of benefits including Medical and Dental insurance and paid holidays, vacation / PTO days. We have an amazing culture and find time every day to celebrate the successes of our team.