Data Entry Clerk

Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

 

The Data Entry Clerk under general supervision will perform a variety of functions, from data entry in all lines of business including but not limited to; assisting Sales, Customer Service, Dispatch, Residential, Commercial, and Roll Off.  This position uses problem solving skills daily to resolve and maintain accurate records for our customers and billing.  The hours and level of responsibility may vary by location.

Responsibilities of Position:

• Reviews data for deficiencies or errors, corrects any incompatibilities, and checks output.
• Log and record information on customer accounts.
• Perform data entry in a timely and accurate fashion.
• Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate charges.
• Record customer and load information into a computerized system to ensure proper charges to customer.
• Accurately calculate charges for customers based on load weight/size, content, area, etc.
• Balance daily receipts to ensure accurate record keeping and appropriate billing.
• Accept or reject load based on content to maintain acceptable material standards.
• Measuring customers vehicles and/or trailers to accurate type customer ticket.
• Run and prepare reports, as necessary.
• Maintain all paperwork pertaining to the scales/facility.
• Provide administrative support to department leadership.
• Works as a back up to answer phones promptly and courteously utilizing company procedures when needed.
• Interact with internal and external customers in a professional manner.
• Keeps information confidential. Comply with company data integrity and security policies.
• Performs duties in a safe manner in compliance with all local, state, and federal regulations and company policies.
• Other duties as assigned.

 

Skills & Abilities Needed for Position:

• Maintains a professional work atmosphere by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, and management.
• Excellent customer service, data entry, and telephone etiquette.
• Excellent verbal & written communication skills.
• Must be organized and detail-oriented with the ability to multi-task.
• Possess proven analytical/problem-solving solutions for the customer and the company.
• Must work efficiently and effectively, both independently and as a team.
• Able to meet deadlines and complete assignments within stated time limits.
• Be able to always present and maintain a professional appearance and demeanor.
• Strong organizational and time management skills.

 

Experience & Knowledge Needed for Position:

• 1 to 2 years of Waste industry (Roll Off, Residential and Commercial lines of business) experience preferred.
• 1 to 2 years of Inside Sales, Sales Support, Administrative Assistance, or similar experience preferred. 
• General knowledge of office functions and computer proficient in Windows and Microsoft applications.

 

Physical Requirements in a Regular workday:

• Frequently lifting/carrying/pushing/pulling a max of 20lbs.
• Continuously working indoors.
• Occasionally stooping/kneeling/crouching/crawling.
• Frequently sitting/standing.

 

Additional Working Conditions/Aspects:

• Ability to work overtime, weekends and/or holidays.
• Legally eligible to work in the United States.
• Valid driver’s license (if applicable).
• Must successfully complete pre-employment testing.
• Must be able to read and speak the English language.

 

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this positio