Client Principal, Telco, Media, Entertainment, Gaming & Software
PresidioAbout the role
Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.
The Role
The Role: Principal Architect, Digital Services (TMEGS)
A Presidio Digital Client Principal (CP) leads presales discovery, analysis, architecture, design, proposals, and scope-of-work creation, translating customer requirements into outcome-focused solutions through direct client engagement. Leveraging sharp business acumen alongside technical expertise, presales methodology, and strong relationships (clients, Presidio stakeholders, and vendor partners), the Client Principal analyzes industry, customer, technical, and sales context to position solutions that deliver measurable, long-term value. This role is part of a team and reports to the Managing Client Principal and involves less than 25% travel.
Who You Are:
A Consultative Mind: You have a natural curiosity to understand a client's business first, before ever discussing a technical solution. You're comfortable in early conversations before the problem is fully defined, ask good questions before offering answers, and aren't afraid to bring a point of view even when the picture is incomplete.
Real Executive Presence: You know how to earn the room's confidence, build consensus, and make complex ideas feel simple to Senior leaders.
A Storyteller: You can turn technical complexity into a narrative clients remember — one that ties the solution back to the business outcome they care about, not just the architecture.
Resilient and Determined: You lean into hard problems and can navigate ambiguity without losing focus.
Inventing Tomorrow: You are committed to building a premier AI and Digital consultancy that blends design thinking, deep client partnership, and cutting-edge technology to deliver measurable business value.
Responsibilities Include:
- Drive Digital Services Sales. Partner with sales and technical architecture teams, executing against the account's technical sales strategy to meet revenue objectives through adoption of Presidio Digital Services – application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization.
- Understand Customer Current State. Proactively drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets. Research industry trends and topics and develop discovery approaches. Develop and lead workshops to drive relevant discovery. Document customer current state to assist customer and sales teams target future state architectures and roadmaps. Translate findings into a clear narrative that connects current-state gaps to the outcomes the client actually cares about.
- Technical Opportunity Leadership. Own relevant service opportunities to achieve technical win of Presidio services solutions. Identify customer stakeholders and their individual success criteria and needs. Create and lead technical solution approaches and next steps aligned to customer stakeholders. Align, vet and coordinate Presidio technical resources as needed. Engage Manager/VP/Director level at clients directly.
- Practice Delivery Engagement. Actively participate as a liaison between customers, sales and delivery resources to ensure customer success. Coordinate with delivery engineering on driving quality and properly risk managed solutions and associated formal scopes of work.
- Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps. Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis.
- Technical Excellence & Evangelism. Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas. Steward the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer-related events. Actively participate in technical champion programs and communities. Attain certifications when appropriate. Learn, discuss and present new and emerging relevant topics to internal stakeholders and clients.
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