SAP - Senior QA Manager

<h2>Overview</h2>Defines, implements and manages strategies and is responsible for the end-to-end delivery of quality assurance projects, combining general overall expertise with project management skills. Independently owns delivery of projects, managing multi-disciplinary teams and working closely with clients to develop an understanding of their business strategy, ensuring that the project infrastructure is managed to provide agreed levels of service.  <h2>Responsibilities</h2> <ul> <li>Responsible for the quality assurance services within complex, significant and high risk projects. Monitors and controls resources, revenue and capital costs against the project budget. </li> <li>Responsible for hiring, developing and retaining specialists. </li> <li>Builds long-term, strategic relationships with senior stakeholders and maintains strong understanding of the clients’ industry and business. </li> <li>Actively monitors emerging technologies and market trends, identifies process improvements, and contributes to quality assurance standards and definition of best practice at the project level. </li> <li>Leads project reviews and advises others on the design of the process in the field of quality assurance. </li> <li>Responsible for defining the kinds of environments required, appropriate tooling, roles and skills and the quality process given the overall development process within projects. </li> <li>Facilitates scoping and business priority setting for large or complex project changes, obtaining formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus able to establish a base-line on which delivery of a solution can commence. </li> <li>Delivers in capability assessment/audits, benchmarking, reporting and evaluation. Reviews and predicts any potential areas of deficit/risks and takes preventative action. Able to assess and advise on the practicality of process alternatives, initiate and direct improvements. </li> <li>Provides input for overall delivery models and assists sales with pre-sales activity. Reviews new business proposals and provides advice on compliance issues. </li> <li>Maintains awareness and ensures correct commercial cover for responsible accounts. </li> </ul> <h2>Qualifications</h2>Essential: <ul> <li>Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience </li> <li>ISTQB Advanced </li> <li>Project Management qualification </li> </ul> Desirable: <ul> <li>Additional course or certification in Quality Assurance </li> <li>Certification in ITIL preferred </li> <li>Management qualification </li> </ul> <h2>Essential skills</h2> <p>General: </p> <ul> <li>Excellent client management skills, experience in creating and putting into effect a clear long term vision of multiple client delivery success. </li> <li>Experience in negotiating with internal and external stakeholders to advance the interests of the organisation and developing strategies and action plans that reflect an in-depth understanding and assessment of client issues. </li> <li>Has achieved 'Thought Leader' status within the industry. </li> <li>Sets out to become one of the industry benchmarks, setting the standards by which others measure their success. </li> <li>Experience of delivering and translating the vision, mission, and strategy into projects and initiatives with milestones and delivery schedules. </li> <li>Applies insight, originality and a broad perspective to generate revolutionary technical solutions with teams. </li> <li>Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation. </li> <li>Excellent communication and presentation skills, experience in initiating open and candid relationships with people at all levels. Demonstrates confidence in influencing and explaining things well to compel others. </li> </ul> <p> </p> <p>Technical: </p> <ul> <li>Has advanced level of general overall QA expertise with a strong background in managing QA projects whilst providing leadership to teams. Has strong project management skills. </li> <li>Evidence of in-depth application/technology and domain knowledge and viewed as an expert in multiple areas, specifically QA management. </li> <li>Strong knowledge of emerging technologies and market trends and able to assess impact on business strategies, benefits and risks. </li> <li>Experience in influencing senior level clients and project teams through change management initiatives, ensuring that the infrastructure is managed to provide agreed levels of service. </li> <li>Experience in anticipating problem areas and using formal methodologies to forecast trends and define innovative strategic choices in response to the potential implications of multiple integrated options. </li> <li>In depth knowledge in enterprise software solutions and experience in providing management to QA teams.