Deputy Director of Central Communications

Job Description

Central Communications is a twenty-four hour, seven-day a week operation which serves as the primary receiving station for incidents occurring on NYC Parks properties throughout the City of New York. The division is responsible for the monitoring of the NYC Parks talkgroups on the City-wide Radio Network, sending out day-to-day operational notifications, as well as aiding NYC Parks field personnel.

Major Responsibilities

- Under general direction, with wide latitude for independent initiative and judgment, perform very responsible work supervising the Agency's 24-hour, 7 days a week communication center.
- Assist the Director in overall supervision and maintenance of Central Communications.
- Oversee and/or assist with scheduling of around-the-clock operations including tour supervision. Ensure proper staffing levels are maintained on tours.
- Recruit, train, supervise and evaluate staff.
- Serve as a liaison with other city agencies including, but not limited to, New York City Emergency Management (NYCEM), New York Office of Technology and Innovation (OTI), and the New York City Police Department (NYPD).
- Coordinate communications at major special events via a mobile command center.
- Oversee budget/purchasing, track funds and work with vendors providing contractual services.
- Attend meetings, prepare reports and research and submit proposals for technological advances in radio communications, alarm systems and computer software.

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 717682.

All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN on your cover letter and resume.

Work Location: Manhattan

NOTE: All resumes must be received no later than the last day of the posting period. *Posting period extended to 11/18/2025. Previous applicants are still under consideration and need not reapply.

References will be required upon request.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.