GTM Operations & Planning Manager

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

The GTM Operations &  Planning Manager is a critical strategic role leveraging data & cross-functional teams to maximize GTM productivity with available resources & expenses. This role leverages data, cross-functional relationships, & expert project management skills to efficiently & effectively deliver on planning timelines with quality deliverables. This person partners closely with Ops leads, Finance, & HR to drive accountability on the headcount/capacity plan. 

Key Responsibilities:

• GTM Planning: Lead the streamlined & collaborative cross-functional planning process with transparency, good stakeholder engagement, & on-time, quality deliverables.
• Act as the thought partner and connective tissue between all GTM teams to create aligned quota, capacity, headcount and demand gen plans that effectively tie execution to company strategy.
• Quantifies impact of strategic bets & advises GTM leadership team on key levers to affect ARR
• Guide cross functional teams on key deliverables & provide recommendations on how best to approach those deliverables
• Lead planning communications and cadences to ensure we’re staying on track and proactively solving for roadblocks
• Provide teams with the tools needed to plan capacity with future org structures, quotas, & target scenarios
• Proactively identify efficiency gains to streamline planning process & eliminate duplicative efforts across teams

Capacity & Headcount Processes: Identify & bridge any gaps between Ops, Sales/CS, Finance, & Recruiting teams to ensure we hire effectively to meet our capacity plans.

• Center of Excellence for GTM headcount data & processes between for GTM leaders, Ops BPs, Finance, HR & TA
• Own and leverage  capacity model to understand performance & provide recommendations to GTM LT
• Run forecasting process with stakeholders to drive accountability on the plan

Compensation: Partner with GTM leadership to design & implement compensation plans for the team that boost productivity.

• Provide analysis & recommendations on compensation strategy to improve productivity
• Program manage compensation process & fiscal planning including attainment accuracy, exception process, & correction of underlying data
• Act as the single point of contact for finance & GTM on compensation related questions/issues

Qualifications:

• 5+ years of experience in go-to-market strategy, sales operations, or project management.
• Proven track record in successfully managing complex projects across multiple teams.
• Strong analytical skills with the ability to interpret data and drive decision-making.
• Knowledge/experience with Salesforce.com, and other sales efficiency and forecasting tools
• Attention to detail
• Excellent communication and interpersonal skills, capable of working with senior stakeholders.
• Experience with budgeting and financial planning for projects.

Preferred Skills:

• Experience working in a high-growth or technology-focused environment.
• Familiarity with product development life cycles and launch processes.
• Ability to handle multiple projects simultaneously with strong attention to detail.
• Ability to work under pressure and meet tight deadlines.

Who We Are

The Company: Amplitude is fi