Position Details
University of Colorado | Denver
Official Title: Business Services Senior Professional
Working Title: Senior Operations Specialist
FTE: Full-time
Salary Range: $66,600 - $72,921
Position #00350237– Requisition #40517

About the University of Colorado Denver
Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We’re the state’s premier public urban research university with more than 100 in-demand, top-ranked bachelor’s, master’s, and doctoral degree programs. We partner with diverse learners—at any stage of their life and career—for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state’s largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $665 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu.  

Job Description
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
The Senior Operations Specialist reports directly to the Vice Chancellor University Communications and will interact on a consistent basis with University Communications staff, other central services units including Administration and Finance, Human Resources, Student Employment Office, Procurement Service Center, Risk & Compliance, University Counsel, Controller, and Grants & Contracts, and school and college administrators, among others.  This position is responsible for day-to-day administrative and business operations of the University Communications office. The University Communications office is located in downtown Denver across from the Auraria Campus.

Senior Operations Specialist 
What you will do:
Operations and Communications: 
•    Maintain the Vice Chancellor's calendar and schedule complex meetings on behalf of the unit as needed.
•    Manage agendas for staff meetings.
•    Assist with meeting scheduling, meeting room setup, and operation of audiovisual equipment for executive and other high-level meetings.
•    Provide event setup and cleanup support as needed.
•    Provide administrative and operational support to members of the Marketing, Communications, and Creative teams as needed.
•    Maintain business operations for the unit, including policies and procedures, staff contact sheets, and other administrative resources.
•    Maintain office supplies, equipment, and employee technology, coordinating maintenance and repairs as needed.
•    Attend meetings on behalf of the unit to provide representation and administrative support as needed. Serve as the unit's representative on university and CU System committees, as assigned.
•    Serve as the CU Denver lead for eComm support for campus Salesforce users:
    o    Manage monthly eComm user licensing, including provisioning and deprovisioning of Salesforce and Marketing Cloud accounts.
    o    Train and onboard new Cvent and Salesforce/Marketing Cloud users.
    o    Provide Tier 1 support through the eComm ticketing system.
    o    Manage the creation and maintenance of Salesforce email distribution lists, partnering with CU System to ensure adherence to best practices, standards, and compliance requirements.
    o    Serve as the approver for free and paid events created in Cvent, working closely with campus users to develop and submit fundraising events for approval.
    o    Ensure digital communications and event invitations/co