Sr. Network Engineer
CapgeminiAbout the role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location
Remote position with preference in hub office city like Atlanta, GA
About The Job You're Considering
Deliver designs, specifications and work plans that meet or exceed established business and technical design requirements, approved architecture and technical standards, quality measures, service levels, and continuous improvement goals
Contribute to the creation and maintenance of service catalog items specific to infrastructure solutions design services including, but not limited to, service ownership, service definition, SLA negotiation, SLA performance and SLA reporting.
Provide "level 4" technical support and consulting services to Operations for critical sustainment issues.
Provide guidance and advice on leading practices, industry standards and conventions, and frameworks and methods
Participate in root cause analysis of high priority (P1 & P2) operational failures; incorporate learnings into solution designs to prevent future failures.
Your Role
Support the Customer Technical Design Authority:
- Participate in Technical Assurance Review meetings – providing review feedback, recommendations, required actions, and approvals.
- Ensure solution designs are compliant with target architectures and standards and meet stated functional and non-functional requirements
- Build, review and maintain technical standards in conjunction with Operations and Enterprise Architecture.
- Evaluate technical deviations from current standards, present technical deviation recommendations to stakeholders, and provide final approval for all technical deviations.
- Research select and deploy the best applicable technology for systems development/maintenance and production Operations
- Identify impacts to existing infrastructure capacity
- Evaluate non-functional characteristics including performance, availability, scalability, resilience
- Review environments for production and non-production (development, test, QA, training) and provide recommendations for on-going improvement and sustainability,
- Work with Operations to ensure delivered solutions are supportable, serviceable and meet business requirements & SLA’s.
- Identify software licensing impacts (where relevant)
- Ensure changes to existing services are made in a controlled manner: i.e. include impact assessment in consultation with the business and technical owners, regression testing of any impacted systems, and planned migration into production
As required,
- Install, configure and troubleshoot infrastructure, applications and software.
- Implement and document system administration procedures for Operations coverage and end users.
- Determine all configuration procedures for development team.
- Manage and maintain system configurations
- Maintain configurations and optimize system designs.
- Use and improve on system monitoring tools such as 3rd party commercial and custom built.
- Design and architect new systems and support tools solutions.
Your Skills And Experience
- Minimum three (3) years of experience in Network support and solution design capacity in Enterprise environments
- Undergraduate degree required in computer science, engineering, or related discipline with an information technology focus (preferred)
- Demonstrated ability to work both independently and with others
- High level of creativity and innovation in problem solving
- High level of analytical ability to deal with complex problems
- Responsible for solutions delivered by projects which can exceed 1 million dollars
- Strong competency in the efficient and effective use of solution design supporting applications such as Microsoft Office (Word, Excel, PowerPoint) and Microsoft Visio
- Relevant manufacturer technical certification in networking, such as JNCIA, JNCIP, CCNA, CCNP or similar
Technology areas of expertise:
• Enterprise class Network systems and supporting hardware (physical and virtual), software and tools
• Converged/ VoIP and data networks (ex. Cisco: Catalyst, ISRs, Call Managers, Utility; Nortel ERS, IP BCM, IP Enabled Meridian, CS1000)
• Bro
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