Junior Support Operations Specialist

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here.  TrendMicro.com

Location: In-office — based out of our headquarters in Las Colinas, Texas, with a requirement of 5 days per week on-site.

Position Summary:

The Junior Operations Support Specialist will support the Las Colinas office in various tasks and responsibilities related to assisting the office.

Responsibilities:

• The Administrative Assistant/Receptionist will be responsible for greeting all visitors and employees to our US based headquarters office in Las Colinas, TX.

• This position will share the receptionist’s duties and will be accountable for the front desk needs. (including but not limited to visitors, badging, parking, new hires, deliveries).

• Will assist visitors and traveling employees with coordinating hotel and various travel bookings in addition to handling meeting arrangements.

• Support the event support coordinator in coordination of onsite meeting planning, along with ordering catering and scheduling conference rooms as needed. Prior experience planning meetings with up to 100 participants is highly desired.

• Position will support facility team members as needed (Including but not limited to mail, shipping, moves and desk assignment, scheduling vendors and vendor coordination / liaison as well as interfacing with the property management.)

• May support other departments with special projects as needed.

• Provide administrative support to executive, finance and legal team. 

• Successful candidate will have a professional demeanor and appearance and be able to maintain a positive rapport with employees as well as US and International visitors.

Qualifications:

• Minimum of high school diploma.  A college degree is highly preferred.

• Minimum of 5 years’ experience with a demonstrated history of dependability and punctuality. Must be able to work extended hours on occasion as needed. 

• Excellent communication skills with the ability to communicate with all levels of the organization as well as vendors and guests.

• Must be able to produce and originate professional correspondence and be able to function and resolve problematic issues with minimal supervision.

• Candidate should possess proficient computer skills including MS Word, Excel and PowerPoint and the ability to multi-task and meet deadlines.

• Responsible for completing other duties as assigned. 

• Position is an in-office job. 5 days a week. Extended hours and weekend work may be required based on business needs.

• Ability to lift 50lbs, work on a ladder and maneuver in tight spaces.

DEI Commitment:

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You:

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

• Comprehensive medical, dental and vision insurance

• Life insurance

• Short & Long Term Disability 

• Pre-partum, maternity, parental and medical leave

• Mental Health Wellness Program

• Adoption Assistance

• Wellness Incentive

• Pet Insurance

• 401(k) with company match

• Paid Time Off

• 14 Annual Holidays

• Tuition Assistance

• Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a