Associate Director of Operations - Contracts, Budgeting, and Compliance

Location: Los Angeles

Salary: $100,000 - $105,000

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.   

Position Summary

Brilliant Corners’ Operations Department has historically supported the agency’s robust program operation needs in Los Angeles and is now on a transformative journey to extend its impact and systematic approach across all agency operations at a statewide level. The new Associate Director of Operations will create and implement a vision to expand the department’s contracting, budgeting, and compliance capacity. They will work under the direction of the Deputy Chief Operating Officer, and will collaborate regularly with regional Program Directors, Housing Services staff, Property Management and Housing Development leads, as well as liaison with the agency’s Program Operations, Finance, and Data & Technology teams.  An in-depth understanding of contracting, budgeting, and operational standardization in a non-profit setting, preferably within housing development and services, is essential. This role requires a champion of customer service, project management, and cross departmental collaboration, exemplifying a solutions-oriented mindset in all interactions with funders and stakeholders throughout California. 

As a member of the Leadership Team, the Associate Director contributes to agency-wide policy making, embodying Brilliant Corners’ commitment to social justice and the advancement of Diversity, Equity, Inclusion, and Belonging (DEIB). Brilliant Corners is an equal opportunity employer and welcomes candidates from diverse backgrounds who are inspired to lead with conviction, expertise, and a collaborative spirit in the pursuit of our mission to provide housing solutions and transform lives.  

Requirements

Position Responsibilities

Contracts Management:

• Oversee the management of all contracts related to Brilliant Corners’ operations.
• Ensure standardization of templates, terms, and conditions for contracts to ensure consistency and compliance.
• Oversee the Senior Contracts Manager to ensure quality control and risk management in all contractual agreements.

System Design and Improvement

• Spearhead the design and implementation of systems to improve tracking, quality control, and risk management.
• Enhance existing systems to provide more consistent practices around templates, terms, payments, and compliance.
• Collaborate with Data & Technology teams to design and integrate technological solutions for streamlined operations.

Budgeting and Financial Oversight

• Collaborate with stakeholders on program budgeting, ensuring accurate and efficient allocation of resources.
• Oversee staffing allocations, regular financial reporting, and monthly invoicing to maintain fiscal responsibility.
• Work closely with the Finance team to ensure compliance with financial policies and procedures.

Grants Management

• Partner with the Fund Development team to enhance grants management processes.
• Co-lead efforts to implement and monitor spenddown reporting, ensuring fiscal compliance and efficient sub-contracting processes.
• Provide oversight and support to ensure that grant requirements are met and reported accurately.

Team Leadership

• Lead a team of Managers, Supervisors, and Contract Specialists, providing guidance and support.
• Foster a collaborative and high-performing team environment, encouraging professional growth and development.
• Ensure that team members are aligned with organizational goals and objectives.

Stakeholder Collaboration

• Liaise with regional Program Directors, Housing Services staff, Property Management, Housing Development leads, and other stakeholders to ensure fair and balanced contract terms.
• Promote cross-departmental collaboration to achieve operational excellence.
• Serve as a primary point of