Experienced Table Games Supervisor - Full Time (Caesars New Orleans)

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!  

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere.  Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking

• Discounted Monthly Bus Passes

• Free Team Member Assistance Program

• Team Member Discounted Hotel Room Rates

• Fun and Free Team Member Events

• Discount Program within Caesars Partner Network

• Tuition & Student Loan Debt Repayment Assistance

• First Time Homebuyer Program

• Child Care Assistance Program

• 401k Matching

JOB SUMMARY: The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.

ESSENTIAL JOB FUNCTIONS: 

• Oversees all Dealers.

• Maintains bank floats and controls game movement determined for optimal playing time.

• Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations. 

• Works with other game areas to track and document players winning tax limits. Insures players’ information is correctly input into the system.

• Verifies issuance of credit after all necessary signatures are confirmed. 

• Tracks essential play and players. Relays any pertinent information to Supervisor. 

• Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance.

• Attends supervisory meetings as required by upper management and corporate offices.

• Able to maintain area with little supervision from upper management.

• Uses independent judgment in the interest of Caesars to effectively recommend the hire, transfer, review, promote, discharge, reward, or discipline staff.

• Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations.  Ensures that each team member clearly understands and is held accountable for their respective performance expectations.  

• Verbally communicates to guests and employees with utmost respect.  Acts as role modes and always presents oneself as a credit to Caesars and encourages others to do the same.  Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.

QUALIFICATIONS: 

• Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games. 

• Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills. 

• Excellent customer service and employee skills are essential.  Must be able to get along with co-workers and work as a team. 

• Must present a well-groomed appearance

PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: 

• Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift. 

• Must be able to bend, reach, kneel, twist and grip items as necessary. 

• Must be able to respond calmly and make rational decisions when handling guests’ demands in a fast pace environment. 

• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. 

• Must be able to read, verify and sign appropriate documents relating to the game in a small area.  Excellent vision (including peripheral) is needed to protect the games. 

• Must be able to work at a fast pace and in stressful situations. 

• Must be able to read, write, speak and understand English. 

• Must be able to respond to visual and aural cues.

• Must be able to stand for 2- 3 hour increments.

GAMING PERMIT: Non-Key

The above is a minimal description of duties and responsibilities. Other wor