Broadcast IT Engineer

Company: Arvato Systems North America, Inc. 

Requisition ID: 273130

 

 

Arvato Systems is seeking current and future talent who are energetic and curious about innovation and technology. We believe that our people and their expertise are our biggest resource, and we aim to encourage and challenge you, both professionally and personally.

 

Our solutions for broadcast management and  media  asset management are already deployed in countries all over the world and used by major companies in various industries. Learn more about our products and who we are here:

https://www.vidispine.com/

 

Role and Responsibilities:

• Technical implementation of sophisticated Media Asset Management integration projects and  Support for our North American broadcast clients.  
• Assist our customers during requirements gathering, development, and detailed specification of our on-prem and cloud based IT systems.
• Configuration and maintenance of complex test and integration environments, including third-party systems from the broadcast  sector.
• Work closely  with  internal  product, development, and quality assurance teams.
• Provide 2nd and 3rd level technical support and assist during Go-Live and operation.
• Maintenance of our Media Asset Management systems, including problem analysis, software updates, configuration changes, and day to day support.
• Create and update system documentation.
• Assist in training of customer operational and technical staff.
• Contribute to the continuous improvement of our project implementation and support processes.
• Cover our support hotline as part of our global support team.
• Be part of an international and dynamic job environment.

 

Qualifications and Education Requirments:

• Bachelor's degree in Engineering, Engineering Technology, Computer Science, Communications, or comparable education or experience    
• 3 - 5 years of professional experience installing and supporting Broadcast/Media IT – preferably with Media Asset Management software
• Strong knowledge in the following areas:
  • Equipment, technologies and work processes within the media industry
  • Scripting, markup or programming languages (JavaScript, C#, SQL, XML/HTML)
  • Administration of Windows/Linux servers, Kubernetes, networks, and databases
  • Microsoft/Linux servers and related platforms and application
• Strong customer orientation and great communication skills

• Ability to work independently (Self-Driven, focused and analytic)