MA Quality Performance-Population Health Full-Time
Trinity HealthAbout the role
Employment Type:
Full timeShift:
Day ShiftDescription:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.The Quality Performance Improvement, Population Health Team is now hiring for a compassionate and adaptable Medical Assistant!
Position Summary & Highlights:
The Population Health MA (PHMA) role focuses on Quality Performance Improvement within the Population Health area.
This position will work fully in-person at our Shared Services Building in West Boise. Please see location details below.
This is primarily a phone position focused on closing gaps in care by performing proactive outreach with patients and their care. See below for more details.
This role will support patient care coordination for 180 independent affiliate clinics (network partners) and Saint Alphonsus Medical Group family medicine clinics.
The position requires self-management, critical thinking skills, ability to analyze data sets, ability to provide gap in care education to clinic staff and providers, accountability for all workflows, team collaboration, and willingness to be flexible day to day.
The Saint Alphonsus Health Alliance (Alliance) is a physician-led network sponsored by Saint Alphonsus Health System. The Alliance represents a new model of healthcare delivery, known as a Clinically Integrated Network. Our Clinically Integrated Network is based on a strategy to tightly align physicians, hospitals and payers to provide better access to care, better clinical quality and control costs.
The Saint Alphonsus Medical Group is a multi-specialty, physician-led organization focused on serving the needs of over 800,000 people in Idaho, Oregon and northern Nevada.
If you want to feel like your work impacts the daily lives of patients in our local community, this is the position for you!
What You Will Do:
You will be primarily contacting patients over the phone focused on closing gaps in care by performing proactive outreach with patients and their care. The PHMA work includes supporting system-wide quality performance goals for HEDIS and STAR measures.
The work may include assisting patients with scheduling health screenings, patient follow up with fit kits, Cologuard tests, etc., if they completed requested testing, and next steps with care after receiving results from their primary care provider.
You will analyze preventative health care screenings, work on gaps in care lists, pre-visit planning for providers, reviewing payor lists for open gaps in care, completing chart review for documentation of gap closure ensuring
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