Spanish Bilingual Medical Receptionist (ZR_20823_JOB)

This is a remote position.

Responsibilities

• Phone & Virtual Interactions: Answer incoming calls, direct them to the appropriate medical personnel, and respond to patient inquiries regarding appointments, billing, and other administrative matters.
  
• Scheduling & Appointments: Manage patient appointments, coordinate schedules, and ensure appointments are properly booked and confirmed. Reschedule appointments as needed.
  
• Patient Communication: Act as the first point of contact for patients, providing excellent customer service via phone, email, or online chat.
  

Requirements

• Spanish-speaking agent only
  
• Experience with Out-of-Network providers
  
• Experience in Medical Billing is a plus
  
• 2–4 years of relevant job experience
  
• Proficiency in Microsoft Office (Word and Excel)
  
• Experience with Microsoft Dynamics Business Central is a plus
  
• Ability to thrive in a fast-paced, deadline-driven environment
  
• Strong written and verbal communication skills
  
• Must have two monitors
  

• Excellent customer service skills
  
• Strong problem-solving abilities
  
• Analytical thinking and attention to detail
  
• Strong research skills and effective verbal/written communication
  

Independent Contractor Perks

• Permanent work-from-home opportunity
  
• Immediate hiring
  
• Steady freelance job