Director IT Strategy

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The Role

Nordic is a full-service consultancy firm with a focus on health care and technology. We seek a highly experienced and result-driven leader to join our organization as Principal, Strategy Services. This role will lead and expand a team of consultants who support our clients in developing and delivering IT and digital health strategy service offerings.

This role will play a pivotal role in building the IT advisory/strategy business, developing strategic partnerships, optimizing service delivery, and contributing to future business growth. 

Key areas of focus include:

• Solution Ownership: own development and implementation of defined solutions in the IT Strategy service line and grow team in accordance with pipeline growth.
• Project Management Office:  standardize and implement an Advisory PMO to standardize Nordics PMO tools, methodologies, and reporting for internal and client projects
• Strategy Service Delivery: strategy development and planning e.g., corporate/operations, digital health/technology enablement, models of care redesign, program or service design, cost reduction analysis, business casing, options analysis, tactical planning.
• IT Performance/Management: governance model development and deployment, stakeholder engagement, partnerships, shared services, sourcing strategies, IT management models, strategy evaluations, financial management, staffing structure 
• Performance and Operational Excellence: operational assessment, operating model development, patient flow and access optimization, health system efficiencies, value for money analysis, benefits evaluation/realization, population health, dashboard and KPI development

Key Responsibilities

The Principal, Strategy Services, will have the following key responsibilities, which include but are not limited to:

• Significantly influences functional strategy; may participate in the development of the product or division strategy. Establish and maintain industry relationships and promote Nordic’s overall business. 
• Work in partnership with leadership and management to ensure an integrated approach of service offerings in all client opportunities.
• Responsible for sales enablement and client relationships. Contribute to overall business planning and responsible for advancing the strategy and performance expansion strategy.
• Responsible for service line projects ensuring quality control of all practice projects and utilization management (ensuring all projects are on time and within budget).
• Creates, nurtures, and maintains strong client relationships by understanding client needs and requirements and delivering quality products and services.
• Contribute thought leadership, research and insights that support overall marketing and promotion of all lines of business within Digital Health.
• Lead efforts, as identified, to showcase Nordic leadership and talents internally and externally.
• Lead by way of example by working ethically, eliciting loyalty and trust, and acting as a brand steward for Nordic.
• Maintain an active presence in the business community through networking, professional associations, committee work, speaking platforms, articles and media opportunities.

Client Delivery

• Leads the development of strategies with existing and new clients to identify areas where strategy and performance improvement can drive client value and establish/ extend Nordic’s presence.
• Build effective relationships with C-level executives and healthcare leaders across the private sector and public entities/partnerships.
• Proficient at articulating the value proposition of strategy development and execution, program design, and evaluation, often enabled through technology, processes, clinical workflow, data and analytics.   
• Responsible for the success of our clients through the design and delivery of quality products and services that deliver exceptional value and generate repeat business opportunities.
• Meets regularly with clients to understand near-term and longer-term priorities, strategic and operational plans, and timelines.
• Leads teams and provides guidance, oversight, and accountability for all client deliverables ensuring quality, time, and budget parameters are met in a cost-efficient manner.
• Leverages existing Nordic methodologies where possible or designs new methods to ens