Data Center Operations and Financial Oversight Manager

Data Center Operations and Financial Oversight Manager

Job Summary: We are seeking an experienced Data Center Manager to lead and oversee electrical testing operations, develop procedures, and train new managers on the effective use of tracking and financial tools. The ideal candidate will ensure the financial health of data center projects by conducting thorough reviews of financial and project tracking reports. This role will also involve providing operational support to onsite managers, including manpower allocation and resolving customer issues to ensure the seamless performance of the data center.

 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Key Responsibilities:

1. Electrical Testing Operations:
   • Develop, implement, and refine procedures for data center electrical testing.
   • Ensure all electrical systems are properly tested and meet company and industry standards.
   • Provide technical guidance to team members during the setup and execution of electrical testing.
2. Training and Development:
   • Train new managers on the utilization of project tracking tools, financial management software, and best practices in data center management.
   • Ensure that new managers are fully equipped to manage day-to-day operations and address key issues effectively.
3. Financial Oversight:
   • Conduct deep dives into the financial performance of data center projects to identify trends, cost drivers, and potential inefficiencies.
   • Develop and maintain financial tracking systems to monitor budget adherence, cost forecasts, and profit margins.
   • Work closely with the finance department to ensure accurate financial reporting.
4. Project Tracking and Performance:
   • Oversee the development and maintenance of project trackers to monitor work progress, deadlines, and resource allocation.
   • Ensure project milestones are achieved and that potential issues are flagged early.
5. Operational Support:
   • Assist onsite managers in addressing operational challenges, including resource allocation, manpower adjustments, and scheduling conflicts.
   • Provide solutions to resolve customer complaints and ensure high customer satisfaction.
6. Issue Resolution and Troubleshooting:
   • Collaborate with onsite teams to identify and troubleshoot operational problems.
   • Provide strategic guidance on the reallocation of manpower and other resources as needed.
   • Act as the primary escalation point for customer complaints and implement solutions to mitigate future issues.
7. Customer Relationship Management:
   • Respond promptly to customer inquiries and complaints to maintain a high level of service.
   • Ensure communication with customers is clear and timely, while working to resolve any service-related concerns.

Qualifications:

• Bachelor’s degree in electrical engineering, Business Management, or a related field.
• Minimum of 5 years of experience managing data center operations or electrical testing projects.
• Strong understanding of data center infrastructure and electrical testing processes.
• Demonstrated experience in financial analysis and the use of project tracking and financial tools.
• Excellent problem-solving and decision-making abilities.
• Proven ability to train, mentor, and develop teams.
• Exceptional communication skills and customer service orientation.
• Proficiency in Microsoft Office Suite and financial management software (e.g., ERP systems).

Working Conditions:

• This role will require travel to various ABM and data center sites.
• Flexible hours and availability to respond to urgent issues outside of regular business hours.

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.