Scheduled Hours

40

Position Summary

The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.

OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.

As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers.

Provides strategic leadership for engineering and maintenance operations across the campus and its satellite locations. Works within the Office of the Associate Vice Chancellor, accountable for the technical, financial, contractual, and performance management dimensions of facilities engineering and maintenance within a complex, decentralized environment.

Responsible for ensuring the reliability, safety, and resilience of mission‑critical infrastructure while overseeing RFP development, service contract administration, procurement and policy compliance, performance reporting, and staff accountability. Leads with a disciplined, transparent approach to governance, operational excellence, and continuous improvement, advancing a culture grounded in strong core values, collaboration, and team‑based accountability.

Job Description

Primary Duties & Responsibilities:

Engineering, Maintenance & Operational Leadership

• Leads engineering and maintenance programs supporting campus‑wide MEP, life‑safety, utilities, research, animal, and other critical facilities.

• Establishes clear performance expectations, reliability targets, and service standards for in‑house teams and contracted services.

• Ensures safe, compliant, and resilient operations through disciplined maintenance planning and operational readiness.

• Partners with Capital Projects to ensure seamless transition and integration of new assets into operations and maintenance.

Financial Stewardship & Policy Compliance

• Develops, manages, and monitors operating and renewal budgets in alignment with the University's financial policies.

• Maintains appropriate segregation of duties, documentation, approvals, and financial controls.

• Supports audits, reviews, and institutional compliance activities related to facilities engineering and maintenance.

• Ensures staff are trained and held accountable for adherence to financial, purchasing, safety, and operational policies.

Renewal, Risk, Business Continuity & Emergency Management

• Leads infrastructure renewal planning and risk prioritization across campus systems.

• Integrates engineering considerations into Business Continuity Plans (BCPs) and Emergency Management programs.

• Serves in an incident leadership or technical advisory role during facility or utility‑related emergencies; participates in after‑action reviews and implements corrective actions.

Procurement, RFPs & Contract Management

• Leads or oversees RFPs, scopes of work, evaluation criteria, and selection processes for engineering and maintenance services.

• Manages and administers service contracts, ensuring clear scopes, performance expectations, deliverables, and compliance with University policies, laws, and regulations.

• Partners with Procurement, Finance, Legal, and Risk Management on contract execution, amendments, renewals, and dispute resolution.

• Holds vendors and consultants accountable through service‑level monitoring, documented performance reviews, and corrective action processes.

Performance Management, Reporting & Transparency

• Establishes and maintains performance metrics for engineering systems, maintenance programs, vendors, and staff.

• Prepares regular reports for