Inside Sales On-Demand Parts

There’s a reason Stratasys is a world leader.

 

LOCATION: Remote (Ideally Eden Prairie, MN)

 

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.

 

A Stratasys Parts Sales Representative is the first-line champion of innovative manufacturing solutions for book of named accounts and new customers. By achieving a sales quota, promoting the value proposition of the products and services of Stratasys, this position owns the sales relationship through outbound sales and account management.

 

In this role, you’ll proactively manage a geographic territory for maximum sales by responding to opportunities, virtual client visits, prospecting within assign customers (Farming), regular contact with the accounts in the territory and obtaining referrals from satisfied customers.

 

This position works collaboratively with multiple roles including sales, marketing, project engineering, project coordinators, business development, and project administrators among others. Primary goal is to meet or exceed established sales activity and order generation goals for an assigned group of accounts within a given region.

 

What you will be doing:

• Own the sales process from initial contact, project discovery, needs analysis, define decision process, positioning our value, provide quotation and gaining consensus and commitment. Lastly ensure delivery of our promises and customer satisfaction.  
• Independently develop long-term, sustainable relationships with named territory accounts that you manage and own the revenue growth to exceed sales targets.
• Provide weekly sales orders forecasts and other sales activity reporting for monthly, quarterly and annual sales plan execution.  
• Creation, presentation and execution of annual strategic territory plans, including key development accounts, retainment activity plans and expanding acquisition target customers. You own the sales strategy, deployment and success of the territory year over year.
• Actively seek new revenue through conversion of marketing qualified leads into pipeline opportunities via outbound phone calls and virtual client visits within assigned territory.
• Utilize company’s established sales processes and product trainings to drive results. Includes understanding and then advocating appropriate solutions by customer profile, application, intended use and fit along the development and sales cycle.
• Utilize and expand knowledge in all additive and conventional manufacturing processes.
• Utilize Salesforce.com for all account management activities tracking, communications and up reporting.
• Gather project requirement to provide accurate quotes through discovery.
• When appropriate direct customers to online Rapid Quoting system to speed quote delivery.
• Personally, generate limited in scope (and/or work with Project Engineering to receive) accurate, timely price quotations when needed due to complexity.
• Provide project requirements to production and verify that all information is correct and project is completed as requested.
• Oversee sales from initial inquiry until the customer receives the satisfactory product and service.
• Initial point of contact to execute recovery plans when necessary and create corrective actions to prevent recurrence retaining customers business.
• Review daily updates, reports, and notifications and inform team members of pending concerns/issues.
• Ensure customer satisfaction with sales process and manage your customer returns and reworks to positive experience and customer retention.
• Identify, resolve, or escalate any disputes that’s may arise between you and your customers.
• Research accounts, identify key players, and generate interest in our products.
• Execute structured campaigns (for example upsell/cross-sell/retention/reactivation/promotions) to groom and qualify Stratasys hardware customers as leads into parts opportunities.
• Turn engagement into interest in our solutions, generate demand, and qualify for price quotations.

 

MINIMUM QUALIFICATIONS:

• High School diploma or GED
• 2+ years business-to-business selling experience (proven track record of quota attainment through intensive e-mail, phone and WebEx activities).
• 1+ years experience dialing dozens of calls per day.