Operations Supervisor, Lead Rail Car Maintenance Supervisor

Date Opened: Tuesday, May 06, 2025 12:00 AM

Close Date: Tuesday, May 27, 2025 12:00 AM

Department: Charlotte Area Transit System Department

Operations Support

Salary: $77,312.40 - $96,640.50 Commensurate with Experience

SUMMARY

To manage, coordinate, and monitor all light rail vehicle maintenance service delivery and administrative activities to ensure safe and reliable light rail vehicle operations.
The incumbent is responsible for providing direction to the Rail Supervisory staff which oversees the Leads, Senior Technicians, Maintenance Assistants, and Technicians of the Charlotte Area Transit System (CATS) Rail Car Maintenance department.
This position will report directly to the Railcar Maintenance Manager in the guidance and direction of the department and will assume all responsibilities of the Railcar maintenance departmental staff. In addition to providing advice on repairs for Siemens S70 Light Rail Vehicles and Street Cars’ systems and subsystems encompassing electronic, mechanical, and electro-mechanical maintenance work.
The incumbent will manage, supervisors, leads provide vehicle-related direction and guidance. Responsible for ensuring and providing oversight to the supervisory staff, adherence to LRV revenue requirements, and reviewing associated administrative documentation to verify preventive and corrective maintenance completion and remain in compliance. This position has independent judgment and action within established guidelines.
Personnel in this class are responsible for providing guidance and working with personnel in the inspection, repair, calibration, overhaul, and modification of various electronic and electro-mechanical equipment in a shop environment on the assigned shift. Responsible for assigning equipment and personnel to meet all operating requirements following all established rules, regulations, practices, policies, and procedures.
This position reports to the Railcar maintenance manager.

Key Competencies:

• Builds a Successful Team – Using appropriate methods and a flexible interpersonal style to help build a

• cohesive team; facilitating the completion of team goals.

• Conflict Resolution - The ability to resolve conflicts collaboratively, building consensus and keeping the best

• interest of the organization in mind while balancing the need for resolution promptly.

• Contributing to Team Success - Actively participates as a member of a team to move the team toward the

• completion of goals.

• Dependability - The ability to demonstrate personal responsibility for events or outcomes.

• Information Monitoring - The ability to set up procedures to collect and review information needed to manage

• ongoing activities.

• Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what

• is required; being proactive.

• Process Improvement - The ability to seek opportunities for different and innovative approaches to addressing

• problems and opportunities; facilitating the implementation and acceptance of change within the workplace.

• Results Oriented - The ability to achieve results and meet high standards.

• Safety Awareness - The ability to identify and correct conditions that affect employee and customer safety.

• upholding safety standards.

• Stress Tolerance – Ability to maintain stable performance under pressure or opposition (such as time pressure

• or job ambiguity); handling stress in a manner that is acceptable to others and the organization.

Major Duties and Responsibilities:

• Plans, directs, and manages the activities of the Rail Car Maintenance Department. Develops departmental goals and objectives in support of CATS operating plans, goals, and objectives.
• Directs and supervises activities within the Heavy Repair and Running Repair Departments. Meets regularly with assistant managers to review and resolve maintenance issues and problems.
• Manages department matters relating to hiring, promotions, transfers, evaluations, training, and other personnel actions, and monitors standardized programs such as health and safety, drug, and alcohol, attendance, workers’ compensation, safety, and apprenticeship programs as they relate to rail car and electronic maintenance.
• Develops, monitors, and maintains appropriate records for all light rail vehicle maintenance activities.
• Develops, implements, and monitors cost control initiatives, system and process controls, tracking methods, evaluation and measurement systems, and productivity enhancements.
• Develop long-range planning for light rail vehicle and electronic systems maintenance an