Financial Specialist III (Accounts Receivable)

Title: Financial Specialist III (Accounts Receivable)

Salary Range: $3162- $3793

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Bluegrass Community & Technical College

Campus Location: Bluegrass C&TC - Leestown Campus

Department: Finance and Operations/IT

Total Rewards

Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The A/R Specialist serves as a collections manager for all outstanding bills for the college. This position coordinates the collection, billing, and maintenance of account receivables. Working collaboratively with the Manager of Account Receivables and Bursar, this position is responsible for the marketing and communicating of payment deadlines, tracking, and resolving outstanding payment issues, and serves as a point of contract for contracted collection agencies. This position will provide financial, clerical, and administrative services to ensure efficient, timely, and accurate payment of accounts in accordance with KCTCS policies and business procedures. This position will serve a TIER II back up position for the BBSS Call Center. This position is responsible for maintaining accurate and confidential information and reporting the contents to Manager of Account Receivables and the Bursar.

Job Duties:

• Maintain up-to-date billing system ensuring that all accounts are tracked, reviewed, and collected.
  
  
• Ensure payment deadlines are tracked & recorded.
  
  
• Send notifications to outstanding accounts.
  
  
• Organize a recovery system and initiate collection efforts.
  
  
• Carry out billing, collection, and reporting activities according to specific deadlines & in timely manner.
  
  
• Set-up third-party organizations accounts/contracts and maintain all necessary documentation in accordance with KCTCS Policies and business procedures.
  
  
• Posts authorized student balances to third-party contacts in PeopleSoft in accordance with KCTCS policies and procedures.
  
  
• Monitor customer account details for non-payments.
  
  
• Oversees positing (Assessment and Removal) of Holds, Late Charges, Reinstatement Charges, & NSF Charges.
  
  
• Serves as Liaison and contact person for inquiries about; Holds, Late Charges, Reinstatement Charges, Bankruptcies, and Write-offs.
  
  
• Maintain accounts receivable customer files, lists, and reports for student financial accounts, third-party vendor organizations, and non-credit account receivables.
  
  
• Investigate and resolve customer inquiries, provide assistance via telephone, email, and walk-ins.
  
  
• Assist is providing information for End of Term Balance Report and End of Year Bad Debt Report.
  
  
• Serve as TIER II Back-up for Black Board Student Services and interact with the public to resolve outstanding balance issues.
  
  
• Serve as a liaison with the University of Kentucky for Student Billing Issues
  
  
• Serve as Liaison with BCTC Financial Aid Office for student accounts.
  
  
• Responsible for posting manual Barnes & Nobles voucher charges to student account.
  
  
• Additional Duties as assigned.
  
  
  Functional Area