Sr Manager, SAP Enterprise Applications

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game.  We are solutions-based.  We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too:  Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.  

Stop and think: how would YOU put our drinks on every table?  

The Sr Manager, SAP Enterprise Applications is responsible for delivery of SAP solutions and related third party applications interacting with SAP. This position manages a team of highly effective functional analysts and architects to provide daily operational support as well as solution implementation for enhancements and projects. This position plans, defines, and develops SAP systems strategies and standards and coordinates, manages, and reviews the work of assigned SAP analyst and architect teams. 

Responsibilities:

• Lead, motivate, and provide continuing forward direction for the SAP team
• Providing technical leadership and management to establish best practices for delivery of high quality, scalable solutions for functional development team
• Manage day-to-day SAP team and escalations from the business community
• Assist and advise the company in making effective business decisions relative to application development
• Plan and Manage Information Services-related projects as assigned and ensuring proper System Development Life Cycle (SDLC) standards and best practices are met regarding tasks and projects from all areas
• Working with the business community to understand needs and prioritization of SAP demands

• Protect, maintain and extend SAP system solutions to ensure maximum availability of the service and stability of the solution.
• Build and manage relationships with leadership teams and provide regular updates regarding planned and unplanned system outage and high priority incidents.
• Manages and plans the activities of SAP production support and project teams and ensures communication and coordination of SAP projects within the respective business teams. 
• Interfaces with functional area process owners and users to identify, define, and document operational needs and objectives, current operational procedures and processes, problems, input and output requirements, and levels of systems access. 
• Maintains effective and cooperative working relationships with process owners, staff, project consultants, and vendors. 

The ideal candidate also has the ability to:

• Plan, coordinate, manage, and review the work of assigned SAP production support and project teams using project management methodology 
• Manage and coordinate multiple projects of a complex and technical nature concurrently 
• Prepare effective written and oral communications, reports, documentation and presentations 
• Develop and document complex SAP operational and technical processes, functions, and procedures 
• Analyze complex business problems involving assigned SAP systems
• Interpret and apply applicable rules, laws, and procedures to assigned SAP systems 
• Anticipate conditions, plan ahead, establish priorities, and meet project schedules 
• Review, evaluate and prepare detailed project management plans and project progress 
• Review and evaluate project deliverables
• Motivate, direct, train, and develop teams
• Establish effective working relationships with administrators, staff and project consultants and vendors 
• Analyze and interpret technical materials accurately and effectively in written communications, reports, and presentations 
• Stay abreast of current trends and technical advancements in areas of SAP systems 
• Present and lead discussions on SAP functionality as it relates to operational needs 
• Provide leadership and direction to the team as well as manage executive relationships 

Requirements:

• Bachelor's degree in Management Information Systems, Computer Information Systems, Computer Science