SFHN Associate Chief Operating Officer, Integrated Rehabilitation & Health At Home (0942 Manager VII)

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening – December 11, 2024
• Application Deadline – December 18, 2024
• Salary: $200,460 and $255,762 Annually (Range A)
• Appointment Type: Permanent Exempt 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network (SFHN), Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), Laguna Honda Hospital and Rehabilitation Center (LHH), and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Job Description

The SFHN Associate Chief Operating Officer, Health at Home & Rehabilitation Services is responsible for two critical services for SFHN: Health at Home and the Integrated Rehabilitation services. Integrated Rehabilitation includes ZSFG and LHH Rehabilitation Services, and provides patient care services in ZSFG Acute Care, Skilled Nursing (4A), Outpatient Services (Ambulatory Care), and at LHH Hospital and Rehabilitation Center.

Essential duties of this position include: 

• Managing the leadership teams who oversee day-to-day operations.
• Engaging patients, staff, referring providers, and the hospital administration team with humility and respect.
• Ensuring successful implementation of organizational and departmental strategic initiatives, using lean leadership tools and methods.
• Responsibility for all day-to-day operations, adherence to Materials and Supplies and Contract budgets, development and execution of staffing plans, and ensuring Rehabilitation Services aligns procedures and workflows to meet the rehabilitation services needs of patients across the SFHN.
• Responsibility for ensuring the quality and safe delivery of Health at Home services as required by the Centers for Medicare & Medicaid Services (CMS).
• Assuming overall responsibility and authority for administrative and supervisory functions and operations of the Health at Home Agency.
• Coordinating the provision of home care services to reflect the home health care agency philosophy and standards of home health care.
• Planning, developing, implementing, evaluating, and budget development for the home health care services, programs, and activities.
• Adopting, reviewing, and approving the bylaws and policies of Health at Home and considering proposed revisions annually.
• Ensuring that the agency does not refuse service or employment to or in any way discriminate against any person because of race, color, creed, sexual orientation, physical ability, or country of origin.
• Organizing and directing activities of the program according to its stated purposes and objectives.
• Conducting Health at Home Professional Advisory board meeting per regulatory guidelines.
• Developing and implementing an effective budgeting and accounting system.
• Maintaining written service agreements, including financial arrangements with other approved providers for appropriate services necessary to meet the needs of patients/clients.
• Ensuring that Health at Home personnel are qualified and regularly evaluated, and that adequate staff education programs are implemented.
• Ensuring the accuracy of all public information materials including advertisements and brochures, and of all activities.
• Providing direction and organization for ongoing agency functions.
• Promoting and maintaining an agency environment that complies with federal, state, and local regulatory agencies
• The SFHN Associate Chief Operating Officer, Health at Home & Rehabilitation Services may perform other duties as assigned/required.

Qualifications

Required Minimum