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ZE
Enterprise SaaS - SFDC - Servicenow ( Non ITSM)
ZensarPolandfull_timeVerifiedPosted 30 Jun 2025
About the role
<p> </p>
<p>Minimum Qualifications:<span> </span><br/>
Experience<br/>
• 10+ years of professional experience, with a Bachelor's or Master’s degree in computer science, Information Technology or a related field.<br/>
• 5+ years of hands-on experience in ServiceNow application development, including leading and mentoring geographically distributed teams in development, testing and deployment activities.</p>
<p> </p>
<p>Required skills<br/>
• In-depth expertise with ServiceNow modules including Incident Management, Problem Management, Change Management, user management and SLAs.<br/>
• Extensive experience with ServiceNow Service Portal and its customization.<br/>
• Hands on experience in Javascript backend and front end development and development using Angular JS<br/>
• Advanced knowledge in ServiceNow Administration and Application Development, including Transform Maps, Update sets and Workflows.<br/>
• Proven experience in integrating ServiceNow with external systems and components.<br/>
• Solid understanding of core Computer Science principles, with a focus on algorithms and data structures.<br/>
• Strong leadership skills, with proven experience in guiding a team to deliver high-quality solutions within deadlines, while fostering a collaborative and supportive environment.<br/>
• In addition to ServiceNow software development experience in at least one programming language (Java or Python) is must.<br/>
• Comprehensive understanding of the Software Development Life Cycle (SDLC) and best practices, with an emphasis on agile methodologies.<br/>
• Exceptional communication and interpersonal skills, able to engage with both technical and non-technical stakeholders and effectively lead cross-functional teams.<br/>
• Ability to drive change, manage competing priorities and resolve conflicts to keep the team aligned with project goals.<br/>
• Quick learner and adaptable, with a proactive, solution-oriented mindset and a strong commitment to team success and delivering results.<br/>
• Excellent problem-solving and debugging abilities, with a focus on troubleshooting and guiding team members in resolving complex technical challenges.</p>
<p> </p>
<p>Certifications ( Good to have ):<br/>
Certified System Administrator (CSA)<br/>
Certified Application Developer (CAD)<br/>
ITIL Certification – Nice to have<br/>
Certified Technical Architect (CTA) or Certified Master Architect (CMA)<br/>
Front-End Web Developer Certification (covering HTML, CSS, JavaScript/Angular)</p>
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