Remote Field Service Technician

 

 

Remote Field Service Technician

 

Location:  DPC Mid-America Mansfield Texas Working hours: 

 

 

 

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
 

 

 

Job Summary

 

POSITION SUMMARY: 

The Shop Service Technician will perform preventative and routine repairs on all DEUTZ and non-DEUTZ products at the DEUTZ Power Center Facility. The Shop Service Technician will liaise with DEUTZ customers, Parts Specialists, and our Service supervisor. The Ideal candidate must be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees. The ideal candidate must also be a safety-focused team player with an optimistic outlook. 

 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

The Shop Service Technician will be responsible for, but not limited to, the following duties: 

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Ability to perform maintenance-related repairs.  

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Assist in resolving customer-related issues in a timely matter. 

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Work with Sales & Operation Manager to ensure the facility is clean and organized and presents a positive image of DEUTZ. 

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Plan methods and sequence of performing repairs assigned. 

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Pre-Order all parts and materials required to perform assigned repairs. 

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Effect the repairs required safely and effectively. 

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Ensure all repairs are completed as assigned. 

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Ensure the cosmetic appearance upon completion of repairs.  

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Ensure all unused parts and materials are returned per DEUTZ Power Center return parts guidelines. 

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Maintain the work area in a clean and safe condition. 

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All communications with customers are conducted reflecting respect and honesty. 

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All failures identified are matched to solutions necessary to affect a repair. 

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Complete all work orders and time sheets in a timely manner. 

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Consult, when necessary, with DEUTZ Service Department to ensure the accuracy and approval of repairs. 

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