Senior Payroll Specialist

Overview

Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industry, is seeking a Payroll Specialist. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” 

 

The ideal candidate will have 3–5 years of experience in end-to-end payroll processing using ADP Workforce Now, with a proven track record of managing high-volume payrolls for 2,000+ employees weekly across multiple departments, locations, or classifications. This is a critical role requiring strong analytical abilities, the discipline to meet strict deadlines, and the communication skills necessary to collaborate with HR, Finance, and employees to resolve payroll inquiries and ensure 100% accuracy.

Responsibilities

• Submission of weekly and biweekly payrolls with accurate processing of any and all deductions and earnings for employees
• Maintain accurate records of and compliant procedures with wage garnishments and withholding orders, including the setup of 3rd third-party payee, payment setup with remittance, and scheduled deductions
• Reconcile payroll prior to transmission and validate submitted reports
• Assist in ensuring compliance with federal, state, and local regulations
• Work collaboratively with the Human Resources team, department managers, and other accounting team members
• Complete other general payroll and accounting duties as assigned

Qualifications

• 3–5 years of hands-on payroll experience using ADP Workforce Now in a high-volume, fast-paced environment.
• Demonstrated ability to process payroll for 2000+ employees per week with a focus on accuracy and compliance.
• Strong understanding of payroll best practices, multi-state payroll tax laws, and standard accounting principles.
• Exceptional attention to detail and ability to analyze and resolve data discrepancies.
• Excellent communication skills — written and verbal — with a focus on customer service and responsiveness.
• Ability to thrive under tight deadlines, multitask effectively, and prioritize competing responsibilities.
• Proficiency in Microsoft Excel and familiarity with reporting tools or other HRIS/payroll systems.

Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success.   At Knowledge Services, we prioritize creating an environment that supports our Team Members’ success and personal well-being with a robust benefits package, some of which include:

• Medical coverage, including employer match program for Health Savings Accounts (HSAs)
• Generous 401k retirement plan with employer match
• Dependent Care Flexible Spending Account (DCFSA)
• Employee Assistance Program (EAP) with unlimited usage and visits and wellness program
• Dental and Vision insurance
• Company-sponsored life insurance, with options for additional coverage
• Short- and Long-Term Disability (STD and LTD) benefits
• Pet insurance
• Maternity, Paternity, and Military benefits
• Baby on Board program
• Paid Time Off package
• Company Anniversary Bonus program
• Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more
• A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more

 Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services.  We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more.   As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each Team Member and in our relationships.  We believe titles do not define a person but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how