Sr. Specialist, Training and Communication
Saks Fifth AvenueAbout the role
Job Description:
Create and manage internal communication tools such as newsletters and announcements.
Maintain training content, update course materials, assign learning modules, and generate completion and compliance reports from the LMS e.g. Workday.
Track and report on key training metrics such as participation, certification, and compliance status.
Prepare presentations and dashboards for senior leadership.
Maintain training documents, SOPs and manuals.
Communication & Support - Serve as a central point of contact for field teams regarding training schedules, program access, and technical support with training tools.
Support vendor relationships by coordinating training sessions.
Work closely with the Director of Training and cross-functional teams on training rollouts, updates, and audits related to asset protection initiatives.
Facilitate and deliver training sessions, both virtually and in person to support knowledge transfer, engagement, and consistent execution of asset protection practices.
Identifies, analyzes, and solves complex training and communication challenges by developing adaptable solutions that support immediate needs and align with long term organizational goals
Conduct training needs assessments to identify skill or knowledge gaps and develop focused learning solutions based on data, trends, and feedback.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
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