Senior Manager, VDI Engineering & Systems Administration

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

Apex is seeking an experienced, hands-on technical leader to manage the core engineering teams responsible for end-user computing and virtual desktop infrastructure. As Senior Manager, VDI Engineering & Systems Administration, you will serve as the team’s top technical resource—overseeing M365 and Azure administration, workstation deployment and patching, and the build and maintenance of our VDI environment. In this role, you will regularly collaborate with our Staff Desktop Architect, leveraging their expertise as a trusted technical oracle and partner on strategic problem-solving and architectural decisions. You will provide daily direction, support, and mentorship for a team of Desktop Engineers, VDI Engineers, and System Administrators, ensuring alignment with best practices and long-term standards set in partnership with the Staff Desktop Architect. 

Duties/Responsibilities   

 
Team Leadership & Technical Oversight:

• Directly lead and mentor System Administrators managing M365 and Azure administration, including user lifecycle, security, compliance, and service availability. 

• Manage Desktop Engineers responsible for workstation provisioning, imaging, deployment, and end user patch management. 

• Manage the VDI Engineering group—overseeing design, provisioning, maintenance, and troubleshooting of VMware and AVD-based virtual desktop environments, working in concert with our Staff Desktop Architect as a resource and technical oracle, to guide strategic problem-solving, complex architectural decisions, and consistent application of leading practices and standards. 

• Act as the escalation point for highly technical issues across Microsoft 365, Azure, desktop engineering, and VDI infrastructure—consulting with the Staff Desktop Architect on advanced challenges as needed. 

• Organize and prioritize daily workload and project assignments for the team, ensuring timely completion of both operational tasks and project initiatives, in conjunction with our PMO to ensure proper resource allocation and alignment of work effort. 

Systems Administration & Engineering: 

• Serve as a subject matter expert for administrative tasks in Microsoft 365, Azure Active Directory, Intune, EntraID, Okta, and related tooling—maintaining close collaboration with the Staff Desktop Architect to remain aligned on technical direction and solutions. 

• Oversee processes for deploying, patching, and inventorying workstations using tools including SCCM, SmartDeploy, and Automox, ensuring compliance with security policies and regulatory mandates. 

• Drive continual system improvements, including automation of provisioning and patching processes through PowerShell, other scripting languages, and appropriate endpoint management solutions. 

• Oversee the implementation and routine maintenance of the Firm’s VDI environments—including image management, capacity planning, monitoring, and performance tuning—with periodic input from the Staff Desktop Architect to ensure solutions remain future-proof and robust. 

Operations & Troubleshooting: <