General Engineer - Locksmith - Full Time

As a Locksmith within the hotel and casino sector, your primary responsibilities will include the installation, upkeep, and repair of locking systems—both electronic and mechanical—within a high-security setting. This role demands a thorough understanding of security measures and the capacity to safeguard the safety and security of guests, staff, and property.

Core Responsibilities:

1.  Installation and Maintenance:

•    Install, repair, and maintain locks, keys, and security systems.

•    Program and troubleshoot electronic key card systems.

•    Ensure all locking mechanisms are operational and efficient.

2. Security and Safety:

•    Follow and enforce security protocols and procedures.

•    Regularly inspect locks and security systems to meet safety standards.

•    Address emergencies, such as lockouts or security breaches, quickly and effectively.

3. Key Management:

•    Oversee key control systems, including key creation, duplication, and tracking.

•    Keep detailed records of key issuance, returns, and replacements.

•    Maintain the security and confidentiality of master keys.

4. Customer Service:

•    Deliver exceptional customer service related to lock and key issues to both guests and staff.

•    Help guests with lockouts and access-related problems with professionalism and courtesy.

•    Work with other departments to resolve security concerns.

5. Technical Skills:

•    Use specialized locksmith tools and equipment for various tasks.

•    Keep up to date with advancements in lock technology and security systems.

•    Provide training and supervision to junior locksmiths or security staff as necessary.

6. Regulatory Compliance:

•    Ensure compliance with local, state, and federal regulations.

•    Maintain accurate records of locksmith activities and security measures.

•    Participate in security audits and assessments as needed.

Qualifications:

• High school diploma or equivalent; certification from a recognized locksmith training program is preferred.

• Must be at least 21 years of age.

• Extensive locksmith experience, especially in high-security environments.

• Strong understanding of mechanical and electronic locking systems.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and handle multiple tasks simultaneously.

• Strong communication and interpersonal skills.

• Flexibility to work various hours, including nights, weekends, and holidays.

• Background in physical security and experience in the hospitality industry are highly desirable.

Physical Demands, Environmental and Other Requirements:

• Capability to lift and carry up to 50 pounds.

• Comfort in various environments, including both indoor and outdoor settings.

• Good manual dexterity and hand-eye coordination.

• This role is crucial for maintaining the security and integrity of the hotel and casino environment, ensuring a safe and secure experience for all guests and staff.

• The physical demands outlined here are representative of what must be met by an associate to effectively perform this job’s essential functions. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill these functions.

• The work environment includes office settings, casino floors, and other property locations, including outdoor areas. Must adapt to varying noise levels, temperatures, lighting, and air quality. Noise levels are moderate to loud, particularly on the casino floor, which may also permit smoking.

• Requires interaction with management, applicants, colleagues, and guests while maintaining professional relationships.

• Effective verbal communication with guests and coworkers is necessary.

• Involves prolonged periods of sitting or standing, bending, reaching, transporting, pushing, pulling, and maneuvering items weighing up to 80 lbs., and lifting items up to 50 lbs.

• Requires eye/hand coordination and use of standard office equipment.

• Must have mathematical and analytical skills and the ability to distinguish letters, numbers, and symbols.

• Compliance with policies, procedures, job descriptions, daily memorandums, chemical labels (MSDS), and other instructions is required.

Equal Opportunity Employer:

Palms Casino R