VP, Senior Cloud Architect

Job Description:

Role Summary/Purpose:

The Senior Cloud Architect will serve as a key strategic leader and technical expert in designing, implementing, and evolving the organization's private and public cloud platforms. This role requires a strong blend of architecture, strategy, and engineering leadership with hands-on experience in cloud infrastructure, security, and Agile product delivery. The Senior Cloud Architect will collaborate closely with senior leadership, product management, engineering and information security teams, and business stakeholders to drive cloud transformation initiatives that align with business objectives, regulatory requirements, and evolving technology landscapes. 

This position acts as a pivotal bridge between cloud platform engineering, information security, DevOps and agile product management teams, ensuring technical excellence, operational stability, and scalable cloud adoption across multiple product lines and business units. The role emphasizes automation, security, governance, and the enablement of developer-friendly cloud services while leading cross-functional teams in complex, mission-critical cloud environments. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Drive execution of cloud strategy and roadmaps that align with business goals, compliance mandates, and infrastructure capabilities. 

• Lead and influence multiple Agile DevOps teams through Scaled Agile Framework (SAFe) principles to deliver cloud solutions. 

• Provide cloud platform governance, standards, procedures, and automated workflows, focusing on CI/CD, infrastructure as code, automated testing, and auditability. 

• Ensure integration and enforcement of cloud security best practices including defense-in-depth, access control, encryption, data protection, and compliance with industry regulations (PCI, FedRAMP). 

• Collaborate across CTO, Engineering, Security, and Business stakeholders to prioritize, plan, and communicate cloud initiatives and transformation progress. 

• Manage lifecycle events of cloud technologies, maintaining currency and scalability while monitoring virtual infrastructure for resiliency, vulnerabilities, and performance. 

• Responsible for availability, latency, performance, efficiency, monitoring/observability, emergency response, capacity planning, setting and maintaining SLOs, SLIs and Error Budgets, creating dashboards. 

• Act as a key technical advisor and contributor in architectural design of complex cloud systems, innovating new cloud solutions for emerging system needs. \

• Manage site stability, performance, reliability, and maintain uptime for production environments. 

• Develop a fully automated multi-environment observability stack based on the existing system and extend it to predict capacity needs based on the usage patterns. 

• Strive for automation to reduce toil and increase development velocity. 

• Serve as an executive level liaison and communicator for cloud platform initiatives, providing clear technical insights and business value articulation. 

• Lead process improvement and operational automation initiatives aimed at enhancing client satisfaction and ensuring reliability in a high availability, mission-critical environment. 

• Perform special projects or other duties as required. 

Qualifications/Requirements:

• Bachelor’s degree in Computer Science