Commercial Loan Operations Assistant Manager

Description

Employment Type: Full-Time, Hybrid #LI-HYBRID

Entry Salary Range: $68,488.59-$82,186.31 annually with an annual award opportunity based on individual and credit union performance.

Comprehensive Benefits Package
We're committed to supporting your well-being and work-life balance through a robust benefits offering:

Health & Wellness

• Medical, dental, and vision insurance to keep you and your family healthy.

Financial Peace of Mind

• 401(k) with company match, life insurance, and disability coverage.

Time Off

• Generous paid time off (PTO), paid holidays, and paid parental leave.

Professional Growth

• Learning and development programs, plus tuition reimbursement to support your career journey.

Additional Perks

• Free Telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid Community Action Volunteer Hours

*Parental Leave and Tuition Reimbursement are available after one year of service. 

What you should know about the role

Accountable for the oversight of the day-to-day operations of the commercial loan operations team. This position will work closely with the Commercial Operations Manager to ensure lending steps flow effectively and efficiently through the entire lending process and to develop a high performing team. This position aids efforts to meet established department goals, member satisfaction, and minimize operational losses. This position aids efforts to meet the strategic goals of the credit union, including providing outstanding service to internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.

What you should know about Advia

Advia is a fast-growing Credit Union that is positioned in the top 3% of credit unions across the United States. We serve almost 200,000 members with assets over $3 Billion. We offer very similar product and services as the big banks with a focus on saving our members money while providing financial advantages. We are rooted in our communities and believe we have a responsibility to give back outside of our four branch walls through volunteering and charitable donations. The work environment at Advia is fast-paced, performance based, and fun infused. We certainly live by the saying "work hard, play hard." As an employee of Advia, you can expect regular and constructive feedback, development opportunities, great benefits, excellent co-workers and engaged managers.

Major Duties and Responsibilities

• Manages direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including; monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for promotion, disciplinary action and termination, as appropriate.
• Accountable for loan operations, including but not limited to gathering loan documents, clearing conditions required for loan closing, preparing loan closing documentation, booking, funding, loan maintenance, corrections adjustments, tracking titles and insurance.
• Work with internal and external auditors on audits and other reviews, including preparing for audits/examinations and following through on audit replies or action items.
• Partners with Advia's Training Department to develop new training materials and keep training materials current and relevant.
• Ensure adequate processes, procedures, and workflows are in place to meet business and regulatory requirements. Identifies, develops, and recommends revision of internal standards and new programs to improve efficiency. Ensures quantifiable measurements are in place to evaluate overall production levels. Provides staff with clear concise written guidelines and minimizes losses through effective internal controls.
• Aids team members to collaborate and actively solve problems and promote continued process improvement. Works to continuously drive progress and add financial value for our members.
• Provide operational solutions to business challenges and serve as operational subject matter expert.
• Manage the daily operations of the department and ensure that procedures and practices are in alignment with credit union expectations. Work with third party vendors to ensure programs are running smoothly and maximize member satisfaction and credit union protecti