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Customer Service Representative

Real Alloy
Morgantown, United Statesfull_timeVerifiedPosted 8 Feb 2026

About the role

Overview

REAL ALLOY is the market leader in third-party aluminum recycling and specification alloy production.  Headquartered in Cleveland, Ohio, we have 17 plants strategically located across the United States, Mexico, and Canada.  We convert aluminum scrap and by-products into reusable aluminum metal for a growing number of applications across various industries. We are ideally positioned to respond to the needs of an increasingly recycling-conscious world. Advanced technologies enable us to process a large variety of scrap and dross and reduce the amount of residual waste from aluminum manufacturing that would otherwise end up as landfill.

Responsibilities

Your Customer Service and Analytical experiece in a manufacturing environment is just what we are looking for at our Real Alloy team in Morgantown, KY

 

 Real Alloy offers a very competitive wage, great benefits, and a team-oriented environment.

 

Use your Customer Service knowledge to:

  • Enter receipts
  • Coordinate inbound and outbound shipment scheduling
  • Invoicing and Buying/Selling shipments
  • Enter and update inbound/outbound loads in BEST logistics system
  • Prepare, reconcile, and send weekly and monthly reports to customers and management

This is a great opportunity to grow your experience with:

  • Communication
  • Data Entry
  • Excel
  • Reporting Skills

Apply today! Your valuable skills and knowledge will have a direct impact on the success of the Morgantown facility.

Qualifications

This position is right for you if you have a minimum of four (4) years of previous Customer Service experience or an Associates Degree. You must have professional communication and organizational skills. Proficiency in Excel and Outlook are required.

 

We are looking for the next generation of talent and skills to join our Real Alloy team. If you have a passion for growth, are team-oriented and strive to work in a safety-first environment, then you are the person we would like on the Morgantown team!

 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not construed to be an exhaustive list of all job duties performed by the personnel so classified.

Equal Opportunity

REAL ALLOY is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

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Company

Real Alloy

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