Region Senior Security Manager

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service.

The Regional Senior Security Manager (RAM) plays a critical and multifaceted leadership role, overseeing the delivery and execution of guard service operations and comprehensive security programs across the client’s Redwood City, CA footprint. Acting as both a strategic leader and operational manager, the RAM ensures that security initiatives are consistently aligned with the client’s expectations, business objectives, and compliance requirements. This position is responsible for driving operational excellence through proactive oversight of scheduling, staffing, billing, training, and adherence to regulatory standards, while also monitoring performance metrics to ensure efficiency and effectiveness across multiple sites. In addition to managing day-to-day operations, the RAM fosters strong client relationships by serving as the primary point of contact for all security-related needs, concerns, and escalations. By leading, mentoring, and motivating a diverse team of security professionals, the RAM cultivates a culture of accountability, service excellence, and continuous improvement, ultimately ensuring a safe, secure, and professional environment for the client’s people, property, and assets.

Compensation and Benefits: 

We believe in investing in our people. When you join Securitas, you’ll receive:

• Competitive Salary: $104,852 Annually

• Comprehensive Benefits Package:

• Medical, dental, vision, and life insurance

• 10 accrued vacation days, 4 personal holidays, 5 sick days

• 401K with company matching

• Career Growth: Continuous training and leadership development programs.

• Dynamic Work Environment: Be a part of a highly engaged and results-driven team.

Key Responsibilities:

1. Oversee day-to-day security operations for multiple client sites across 3 states.
2. Build and maintain strong relationships with clients to ensure satisfaction and proactively address concerns.
3. Manage staffing, including recruitment, onboarding, scheduling, and workforce allocation.
4. Ensure accurate and timely billing and reporting for all client accounts.
5. Develop, implement, and enforce security policies and procedures to meet company and client standards.
6. Monitor compliance with local, state, and federal regulations as well as client contractual requirements.
7. Provide coaching, mentoring, and leadership to security personnel to promote professional development and high performance.
8. Conduct regular site audits and inspections to maintain operational standards and identify areas for improvement.
9. Resolve conflicts or incidents effectively, ensuring appropriate follow-up and documentation.
10. Collaborate with internal teams, including operations, HR, and finance, to support business objectives.

Qualifications:

• Proven experience in security operations management, preferably in a regional or multi-site capacity.
• Strong leadership skills with experience managing teams of security personnel.
• Excellent communication and client relationship management abilities.
• Knowledge of security industry best practices, policies, and compliance requirements.
• Experience with staffing, scheduling, and operational planning.
• Ability to analyze operational data and implement improvements.
• Preferred Qualifications:
• Military or law enforcement background.
• Experience in a corporate security or contracted security services environment.
• Leadership and team development
• Problem-solving and conflict resolution
• Operational and financial management
• Client-focused mindset