Medical Assistant II

Job DetailsJob Location: Klickitat Valley Health - GOLDENDALE, WA 98620Position Type: TemporarySalary Range: $24.56 - $29.93 HourlyJob Shift: Days 8 hr ShiftGENERAL SUMMARY:

***The Medical Assistant II meets the following requirements in addition to the requirements of the Medical Assistant I job description:

The Medical Assistant I (MA) performs direct patient care activities under the direction of a licensed provider in the Family Medicine (FM) clinic within his/her scope of practice (RCW 18.360.050). The MA I supports the provider, nurse, or other staff with the daily coordination of patient care and patient access by organizing patient flow, collecting patient information, entering all patient information and clinical data in the electronic medical record (EMR), communicating key information with the physician/provider, and anticipating and acting on patient needs proactively. The MA I demonstrates excellence in customer service during interactions with employees, managers/supervisors, patients, patient family members, physicians, and other customers, and works collaboratively with colleagues and departments throughout the organization to provide optimal patient outcomes. Maintains a safe, clean, and organized work environment.

Temporary positions are not eligible for benefits.

 





 




QualificationsMinimum Education, Training & Experience (includes licenses or certifications):
Safety Sensitive per WASB5123: YES

Education / Licensure:


High school diploma or GED required.
Current Washington State Medical Assistant certification (Certified) required.
National Certification through AAMA or equivalent preferred.
BLS required.
Basic computer knowledge required (Word, Excel, Internet, EMR).


Experience:


At least one (1) year of recent experience providing direct patient care in an outpatient or acute care medical setting is preferred.


ADDITIONAL RESPONSIBILITIES (per RCW 18.360.050 [1]):


Performs aseptic procedures and assists with sterile procedures.
Capillary blood withdrawal, and intradermal, subcutaneous, and intramuscular injections.
Electrocardiography.
Administers medication and vaccines with a provider's order.
Prepares patients for and supports routine and specialty examinations, procedures, treatments, and minor office surgeries, and assists with EMR documentation.


Skills/Knowledge/Abilities:


Demonstrated knowledge of basic medical assisting skills (i.e., taking vital signs, administering vaccines and medications, recognizing abnormal signs and symptoms, etc.); first aid; patients' rights; universal precautions; infection control; body mechanics; basic medical and nursing terminology.
Ability to anticipate tasks and prioritize assignments.
Requires critical thinking skills, decisive judgment, and the ability to work with regular supervision.
Demonstrate positive interpersonal and communication skills with colleagues, patients, families, and providers, particularly during high-stress situations.
Follow oral and written instructions precisely.
Excellent organizational and multi-tasking skills.
Keen attention to detail and a high degree of accuracy; risk of error could result in significant harm or loss.
Ability to deliver excellent customer service to both internal (patients and staff) and external customers (visitors and vendors), and work effectively with distraught or agitated individuals.
Work productively and cohesively within a team and resolve conflict in a positive manner.
Adaptability is essential to manage the needs of a department with unpredictable volume and resources.
Ability to read, write, speak, and understand English.
Experience with using everyday computer electronic technology tools (e.g., email, data retrieval, voicemail, and internet/intranet) as well as the ability to effectively utilize and enter information in the electronic medical record (EMR). Plus copier and fax proficiency.
Proficiency with basic computer programs, including Microsoft Word and Excel, and have good typing skills.


ESSENTIAL FUNCTIONS / RESPONSIBILITIES (but not limited to):


Obtains vital signs and accurately records the patient's chief complaint, symptoms, history, allergies, and immunizations in the medical chart or electronic medical record (EMR).
Collects specimens as instructed by the physician/provider.
Prepares patients for examination by the physician/provider, and supports, as needed, in the examination of the patient (e.g., holds the child for injection, turns the patient, hands the instruments to the provider, etc.).
Obtains, prepares, and sets up supplies and instruments to be used in the care and treatment of patients.
Administers injections/vaccines, medications; seeks clarification of unclear verbal or written orders, reports all drug errors or near misses as appropriate, consults with physician/provider when seeking additional information.