Manager, US Change Initiatives Business Effectiveness

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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What you'll be doing

We are seeking a dynamic and experienced leader for our US Change Initiatives Business Effectiveness team. This pivotal role will drive our change initiative prioritization and initiative intake process, oversee portfolio management, and spearhead process improvements, ensuring operational excellence and impactful change across the organization. This role will report the Director, US Change Administration and support the broader US Change Initiatives and Corporate Communications teams.   

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Create a strategic roadmap for US Change Initiatives Business Effectiveness team, including building a vision around ongoing improvements, integrating them into related bank processes
• Learn and maintain a comprehensive knowledge of bank’s applicable policies, processes, and procedures
• Lead the team that acts as a subject matter expert, guiding requesters and ensuring adherence for change initiative prioritization and approval processes
• Be an expert in ensuring necessary artifacts are complete and accurate as well as captured and maintained in required repositories
• Support the US Change Initiatives group with ongoing operations, including inventorying and maintaining documentation such as procedures, job descriptions, onboarding checklist, and shared presentations.
• Collaborate with Governance & Controls partners to ensure business line risk management practices are complete, comprehensive and adhered to.
• Organize, lead, or assist with key meetings for US Change Initiatives, such as Executive Steering Committee for Change Initiatives, group training forums, portfolio and change initiative oversight meetings, etc
• Identify opportunities and lead activities related to process improvement. Ensure proposed solutions are efficient, effective, and fit within required policy and standards requirements
• Work closely with Head of US Change Initiatives and Corporate Communication with ad hoc efforts and executive presentations
• Operate independently with high quality, detail-oriented work
• Drive high internal partner satisfaction though servant leadership, effective communication, and providing outstanding assistance

Who you are

• Effective leadership capabilities with strong people management and development skills
• Ability to influence key stakeholders through well-articulated strategies and benefit driven value statements
• Curious, creative thinker with a collaborative approach to problem-solving
• Strong interpersonal and communication skills - both written and oral.