Project Manager

Job Type: Permanent, Full Time

Reporting to: North America, Project Manager Lead

Location: North America, Home Based Role (Must reside in North America)

Direct Reports:  None

Job purpose: This is an exciting role for a Project Manager to work in a high performing team with multiple clients in multiple therapy areas. With no week/month the same, the Project Manager reports to the NA Project Manager Lead and supports managing projects end to end. The projects will be for local and global pharmaceutical organisations, primarily in the US, Canada and possible beyond (i.e. – rest of world) aligned to business need.

Essential Duties and Responsibilities

• Orchestrate and manage the core operational elements involved in the execution and delivery of high value client projects in collaboration with the Project Director
• Review brand materials and generate clarifying questions for client discussion
• Collaborate with Project Director to generate early story hypothesis
• Develop interview and observational guide questions used to gather market research data
• Conduct one-on-one interviews with Senior level leadership across the top Pharma companies
• Work with Project Coordinator and Field Leads to ensure field execution excellence
• Track and monitor completion of project and provide project updates to client
• Build comprehensive project specific presentations to train and brief Field Specialists

• Collaborate with Project Director in developing client presentations

• Craft the early presentation story by providing direction and guidance to the analysis team
• Cascade of results presentation to the marketing and sales managers/rep teams after presented to the executive leadership team by the PD, VP or GM.
• Conduct project presentations to internal and external STEM stakeholders as needed
• Collaborate with Project Manager Lead, Project Managers, and global team to identify best practices and standards to deliver global projects that drive efficiency throughout the organization

Growth Opportunities:

• STEM has an excellent reputation with their clients, and as a fast-growing business, there are opportunities to expand and develop beyond the role when success has been demonstrated
• STEM offers the opportunity to move into more senior and / or above country roles for the right talent as part of their long-term career development

Experience:

• Bachelor’s Degree is required - ideally in a relevant area (for example, Business Studies / Life Sciences).
• Experience and demonstrated proficiency with the STEM process is essential. This could include:
  • 1+ year STEM Analysis team experience demonstrating robust knowledge of analysis process and STEM project deliverables or
  • 1+ year STEM Field Specialist team experience demonstrating robust knowledge of STEM project services and high-quality field interaction performance or
  • 1+ year STEM Project Coordinator experience demonstrating robust knowledge of STEM project services and high-quality project coordinator performance.
• Evidence of having coordinated or managed significant projects end to end (with client/external facing role preferred)
• People management experience is preferred.

Key Competencies:

• Project facilitation with broad range of clients
• High attention to detail and organized
• Ability to prioritize and multitask
• Effective Communication skills
• Analytical & astute – able to spot trends and make observational links
• Experience using Excel and Microsoft PowerPoint

Attributes

• Transparent in nature with high integrity and honesty
• Ability to be a team player within the broader organization
• Flexible and adaptable - ability to adapt style to operationally ‘hands on’ when required while retaining a strategic overview
• Strong learning agility to adapt to rapid change and new situations
• Confident self-starter – thrives on empowerment and motivated by entrepreneurial, small company environment
• Collaborative skills with strong emotional intelligence
• Ability to represent STEM services and serve as a client partner (attitude of developing client relationships)
• Ability to building relationships with internal stakeholders, coach, and guide matrix team members
• High degree of professional credibility and personal integrity
• Ability to make and take tough decisions and demonstrate co