Risk Technology Business Analyst - Remote

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to CLEAR and other National Office of Risk Management business processes, policies, and information systems. The business analyst’s primary responsibility is to understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals. Under general direction of NORM Portfolio Director and with assistance from various NORM Product Owners, leads and directs analysis activities for high-priority National Office of Risk Management projects requiring high degrees of functional integration.

Essential Duties

Requirements Gathering

• Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to: brainstorming, interviews, surveys, requirements workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions
• Document elicitation results and validate with stakeholders to ensure stated requirements align with stakeholders’ understanding of the requirements

Requirements Analysis

• Work with stakeholders, sponsor, and project manager to prioritize requirements and agree on assumptions and constraints
• Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience
• Work with stakeholders, sponsor, and project team to verify and validate requirements through review of requirements

Requirements Management & Communication

• Write requirements specifications according to best practices standard templates, using natural language simply, clearly, unambiguously, and concisely
• Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by project team members who base their work on the requirements
• Represent requirements using alternative views (ex. models/diagrams) where appropriate
• Communicate requirements to ensure all stakeholders have a shared understanding of the solution and to secure approval from stakeholders with the authority to approve
• Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools
• Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans
• Manage requirements documentation for reuse

Business Analysis Planning & Monitoring

• Work with project sponsor, stakeholders and project manager to document the product’s vision, and the project’s and product’s scope
• Conduct stakeholder analysis to identify any role or system that impacts or is impacted by requirements
• Work with project sponsor, stakeholders, and project manager to identify appropriate representatives for each user group and discuss their involvement in the requirements process.
• Determine the best elicitation techniques, requirements deliverables, and amount of time needed from stakeholders based upon knowledge of a given project or product; document that information in a requirements work plan that includes a clear business analysis approach and scope, requirements communication plan, deliverables to be produced, and business analysis tasks to be performed.

Solution Assessment & Validation

• Works with project team to ensures proposed solutions align with requirements and maximizes value to stakeholders
• Defines requirements for solutions needed to transition from an existing solution to a new one
• Define acceptance criteria, perform gap analysis on proposed solutions, and make recommendations
• Work with project team to evaluate impact of defects and to develop plans for resolution or other mitigation
• Other duties as assigned

EDUCATION

• Bachelor’s degree in related field or equivalent experience.

TECHNICAL SKILLS

• Proficient in MS Office products such as Word, Excel, PowerPoint and Visio
• Knowledge of defect track