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We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope for everyone dealing with cancer. 

Preferred Location: San Jose, CA

Technical Service Validation ensures that defined requirements are met that allow Elekta’s Installation, Upgrade & Support teams to deploy, configure, and maintain software solutions in their intended operational environment whilst also meeting the need of hospital IT departments. The Technical Service Validation team are also responsible for deploying & maintaining the validation environments utilised by Clinical & Physics validation teams.

The Software Service Validation Lead oversees the technical software service validation across the Business Line Oncology Software Solution’s product portfolio, ensuring compliance with industry standards while bridging the gap between clinical validation and technical teams.

The Software Service Validation Lead is responsible for developing and implementing the technical validation & validation environment strategy, managing team validation capabilities, and maintaining quality standards across service validation activities.

Responsibilities -

• Develop and maintain the Technical Service Validation Strategy in accordance with Elekta’s overall Software Validation framework & strategy; this includes test case definition, management, and execution methodologies

• Create where necessary, maintain & drive implementation of SOPs and work instructions to be implemented by Technical Service Validation specialists; enabling Technical Service Validation Specialists to create and execute appropriate test cases and appropriately raise defects found during technical validation in appropriate Elekta Business Systems.

• Act as the primary interface between clinical validation teams and technical service validation specialists

• Maintain a matrix of resources allocated to product validation activities and align with GPSE on resource allocations

• Establish and maintain technical service validation procedures that align with regulatory requirements and industry best practices

• Lead and mentor technical service validation specialists, fostering a culture of quality and compliance

• Ensure all technical software validation activities are executed in compliance with required standards and regulations

• Develop and maintain validation documentation standards

• Review and approve validation plans, protocols, and reports

• Monitor and report on validation metrics and compliance using Elekta business systems (Polarion/Jira)

• Determine correct training & certi