Call Center Representative

Description

Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

We are seeking a motivated and enthusiastic Sales Call Center Representative to join our team on a temporary basis. The ideal candidate will have a passion for customer service and sales, with the ability to communicate effectively with clients. Bilingual candidates are preferred to enhance our service offerings.

Key Responsibilities:

- Conduct inbound and outbound sales calls to promote products and services

- Assist customers with past due collections

- Provide exceptional customer service and support to clients

- Maintain accurate records of customer interactions and transactions

- Meet or exceed sales targets and performance metrics

- Collaborate with team members to improve processes and customer satisfaction

Benefits:

• On-Demand Pay
• Employee perks and discount program
• Free Black Card Membership
• 401(K) Plan Savings plan
• Employee Assistance Plan
• Starting at $16.50 per hour

Requirements

• Previous experience in a call center environment is preferred
• Bilingual proficiency in English and another language is preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in using computer systems and software
• Ability to continuously talk in person or on the phone during shift

We welcome applicants who are enthusiastic about sales and customer service. If you are looking for a temporary opportunity to showcase your skills in a supportive team environment, we encourage you to apply.

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.