DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

ADMINISTRATIVE ASSISTANT 3

Job Location:

Address: Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012

Posting Details:

Salary: $36,000.00 -$40,100.00 

Grade: 17

Closing Date: March 7, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Independently composes letters and memos; prepares presentations; develops spreadsheets; maintains and enters information into Access databases in a timely & accurate manner; maintains & utilizes a tracking system for project management to ensure timely submission of internal and external assignments/work products.
• Researches needed information and answers an e-mail and phone calls from various staff or other entity requesting assistance, ensuring complete and timely responses. Assists with credentialing and re-credentialing duties to include maintaining and managing credentialing files, mailing correspondence, primary source verifications.
• Independently coordinates, facilitates, and attends various meetings, taking, transcribing, and distributing minutes. Maintains calendar for Manager, sets up meetings as requested.
• Completes special projects as assigned by the manager.
  
  

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Principles and practices of administration and time management.
• Appropriate use of grammar, punctuation, and formatting various documents.
• Methods for tracking complex work with critical time lines.
• Basic program rules, regulations, and operations procedures.

Skills In:

• Excellent phone skills.
• Using computer software/programs, e.g., (Microsoft Office/Google Products).
• Oral and written communication.
• Planning, organization, and time management.

Ability to:

• Use independent judgment and work independently.
• Think through problem situations and manage difficult phone calls.