Director, Revenue Capacity & Workforce Planning (Full-time - Remote)

 

Job Description:

RevOpsforce is partnering with a high-growth client to design and operationalize a scalable, system-enabled GTM Workforce Planning Architecture.

We are hiring a Full-Time Director, Revenue Capacity & Workforce Planning to lead this transformation. This role will primarily support workforce planning for Sales, with the opportunity to expand into Customer Success and Marketing. The consultant will touch Revenue, Finance, HR, and Corporate Technology, while maintaining Sales as the central focus.

This is not a traditional HR workforce planning role.

This is a Revenue Architecture role — connecting revenue strategy to capacity modeling, financial planning, and system execution inside Workday.

You will serve as the architect bridging Revenue Leadership, Finance, HR, and Corporate Technology, ensuring growth targets translate into structured, driver-based workforce models embedded in enterprise systems.

This is a senior-level, full-time engagement requiring deep GTM modeling expertise and hands-on Workday operationalization experience.

Responsibilities:

We hire for Outcomes, not tasks. This full-time role owns four critical pillars:

1. Revenue-to-Headcount Architecture

Outcome: Clear line-of-sight from revenue targets → capacity model → hiring plan.

You will:

• Design scalable GTM workforce blueprints (roles, segmentation, coverage models, overlays)
• Build driver-based capacity models (quota capacity, ramp curves, productivity ratios, attrition assumptions)
• Define hiring velocity requirements tied to growth objectives
• Quantify ROI and payback periods for workforce investments
• Align coverage design across Sales, SDR, CS, Partnerships, and GTM Ops

Success Measure

• Revenue targets fully reconciled to capacity math
• Executive alignment on workforce assumptions
• Predictable hiring plans tied to modeled productivity

2. Workday Operationalization & Systems Architecture

Outcome: Workforce planning embedded in Workday Adaptive Planning and/or Workday HCM.

You will:

• Translate RevOps and Sales Ops logic into Workday configurations
• Partner directly with Workday administrators on:
• Object architecture
• Field design
• Job taxonomy
• Organizational hierarchies
  
  
• Embed driver-based models into Adaptive Planning
• Align workforce planning data structures across CRM, HRIS, and Finance systems
• Ensure scalability, reporting integrity, and governance controls

Success Measure

• Planning fully operationalized inside Workday
• Reduced reliance on manual spreadsheets
• Clean integration between CRM, HRIS, and FP&A systems

3. Cross-Functional Governance Framework

Outcome: Structured workforce planning cadence across Sales, HR, Finance, and Tech.

You will:

• Establish quarterly and annual workforce planning processes
• Define approval workflows and ownership models
• Implement governance and audit controls
• Design KPI frameworks to track:
• Ramp efficiency
• Hiring ROI
• Forecast accuracy
• Productivity realization
• Drive change management and adoption across stakeholders

Success Measure

• Formalized governance model adopted cross-functionally
• Reduced friction between GTM and HR
• Executive confidence in planning integrity

4. Executive Partnership & Strategic Advisory

Outcome: Workforce planning becomes a strategic growth lever.

You will:

• Lead executive strategy workshops
• Whiteboard workforce architecture and scenario models
• Provide structured trade-off analysis (speed vs efficiency, coverage vs cost)
• Translate complex modeling into executive-ready narratives

This role requires someone equally comfortable in:

• C-level strategy discussions
• Data architecture whiteboarding
• System configuration design sessions

Required Experience:

We are seeking a senior, full-time architect with:

• 10+ years in GTM capacity planning, Sales Strategy, or Revenue Operations
• Proven experience designing sales workforce blueprints
• Deep expertise in driver-based capacity & ramp modeling
• Hands-on experience operationalizing planning into:
• Workday Adaptive Planning and/or