Sr. Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description:

PayPal, Inc. seeks Sr. Product Manager in San Jose, CA

Job Duties: Drive the development and execution of product strategies that enhance the checkout experience for millions of users worldwide. Work closely with cross-functional teams to deliver innovative and user-centric payment solutions that meet the evolving needs of customers and merchants. Identify market opportunities and define product roadmap to address customer and merchant needs. Collaborate and tactically work with senior leaders that are stakeholders on projects and can quickly build consensus. Lead the end-to-end product lifecycle from concept to launch, including ideation, requirements definition, design, development, and launch. Prioritize features and enhancements based on user feedback, market research, and business impact. Work closely with engineering, design, and UX teams to ensure timely and high-quality delivery of product features. Analyze competitive landscape and industry trends to identify opportunities for innovation and differentiation. Use data-driven insights to continuously improve the product and user experience. Define and track key performance indicators (KPIs) to measure the success of the mobile app. Use analytics and metrics to make data-driven decisions and optimize the product. Drive continuous improvement through user testing, A/B testing, and other feedback mechanisms. Partial telecommuting permitted within a commutable distance.

Minimum Requirements: Master's degree in Business Administration, Computer Science, Mathematics, or a related quantitative discipline, and three (3) years of experience in the job offered or a related occupation.

Special Skill Requirements:

(1)            Experience leading product development initiatives from conception to launch, with a focus on improving user experience across web, iOS, and Android applications (2 years)

(2)            Experience scaling user-facing features for mobile payment apps within the fintech industry (1 year)

(3)            Experience building features to improve checkout experience and metrics (2 years)

(4)            Experience defining API and platform requirements (2 years)

(5)            Experience defining KPIs and running A/B tests (3 years)

(6)            Experience developing feature delivery roadmaps (3 years)

(7)            Experience performing statistical analysis with SQL (2 years)

(8)            Experience building