Administrative Services Coordinator II

Overview

Join a collaborative and cohesive team in the Commissioner's office as an Administrative Services Coordinator II for the Department of Vermont Health Access (DVHA). We are currently seeking a strong administrative professional who enjoys working on a variety of tasks and supporting staff across a large organization.

Have the work/life balance you seek with a Monday-Friday schedule and a supportive hybrid work environment. Eleven paid state holidays in addition to a robust benefits package. 

Responsibilities include:
- Onboarding/Offboarding staff
- Maintaining key documents for the department such as organizational charts, floor plans and equipment tracking spreadsheets
- Processing mail
- Answering main phone line and transferring calls to appropriate contacts
- Technology support (fax lines, phones, software, applications, computer equipment set-up etc.)
- Entering help-desk tickets and user account requests
Candidates should be competent in the following areas:
- Excellent communication skills utilizing diverse modes of communication that convey clear and concise understanding to various audiences
- Ability to hold self and others accountable to meet commitments and shared goals
- Strong customer focus through building relationships and providing customer-centric solutions
- Subject matter expert in MS office, particularly Teams, OneDrive, Excel and SharePoint
- Strong attention to detail

 

Mission:
The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

Diversity, Equity, and Inclusion:
As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State:
Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies.  We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities. 

 

Telework:
The Department of Vermont Health Access (DVHA) supports a hybrid work environment. Upon hire, employees work with their supervisor to create a schedule that aligns with the business needs of the unit. We believe a hybrid work environment promotes autonomy and allows for increased flexibility and greater work/life balance.

Who May Apply

This position, Administrative Services Coordinator II (Job Requisition #49179), is open to all State employees and external applicants.
If you would like more information about this position, please contact hera.bosley@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

 

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Work is performed in a standard office setting.

Minimum Qualifications

High School diploma or equivalent AND three (3) years or more of experience providing administrative-level support to a business or organization.

 

OR

 

One year of full-time college level study in accounting, business or public administration, office administration or a related field AND two (2) years or more of experience providing administrative-level support to a business or organization.

 

OR

 

Two years of full-time college level study OR an associate's degree or higher in accounting, business or public administration,