Assistant Director of Loan and Federal Work-Study

Title: Assistant Director of Loan and Federal Work-Study
Division Name: Academic Affairs
Department: Financial Aid Office

Job Summary

The primary responsibility of this position is to supervise the loan area staff and ensure efficient operations. This role manages and oversees the accurate awarding, disbursement, reconciliation, and auditing of private and federal loan programs totaling more than $100 million, as well as administering all loan programs and the Federal Work-Study program. Additional responsibilities include reviewing ISIR comments and loan aggregates to ensure compliance with federal loan awarding requirements.

Key duties include providing staff training, identifying and resolving deficiencies in loan and Federal Work-Study processing, researching solutions, creating test scenarios, performing data mapping, and managing projects. Project management tasks involve defining timelines, establishing goals, and setting measurable outcomes. This position also assists the Associate Director with system testing, creates change requests, and collaborates with Administrative Technology on new system development.

Further responsibilities include coordinating with financial aid teams and campus departments to update policies and procedures in compliance with Title IV regulations. Compliance duties encompass monitoring enrollment reporting, auditing Return of Title IV processing, responding to Borrower Defense and fraud claims, and managing FVT and GE reporting. The role also involves developing queries, reviewing system data and configurations, and conducting internal audits of the student information system. Additionally, this position serves as the primary contact for private and alternative lenders.

Additional Information

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$5,039 - $5,834 per month

Required Qualifications

1. Bachelor’s (or higher) degree in business, communications, humanities, social sciences, or a closely related field to the position.
2. Four (4) years (48 months) of full-time or part-time equivalent professional experience working in student services, financial aid/loans or a closely related field within higher education or a related agency.

Preferred Qualifications

1. Master's degree
2. Experience using a query language to develop reports
3. Experience with Peoplesoft/Campus Solutions
4. Demonstrated knowledge of federal and state financial aid regulations.

Work Hours

Core hours are Monday through Friday, 8am to 4:30pm.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Effectively communicate on a daily basis
2. Reman at a workstation for extended periods.
3. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

February 2026

Required Applicant Documents

Resume
Reference List - 3 or more professional references
Transcripts - See Special Instructions section for additional options

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must li