Overview

Senior Technical Alliance Manager

📍 United States – 💻 Remote

About the Role

Hyland is seeking a Senior Technical Alliance Manager to serve as the authoritative technical voice of our AWS partnership and the architect of Hyland's multi-ISV cloud solution strategy. This is a senior technical leadership position for someone with deep, first-hand knowledge of the AWS ecosystem who can identify where Hyland's content and process automation capabilities intersect with AWS services and adjacent ISV capabilities to create differentiated, co-sellable solutions.

The Senior TAM will direct technical collaborations between Hyland and AWS — from joint architecture design through funded POC execution to Marketplace delivery — and will serve as the internal authority on which AWS capabilities and partner integrations belong in Hyland's forward-looking platform strategy. This individual must be equally fluent in technical architecture and executive business narrative, capable of representing Hyland in AWS executive briefings, industry reference architecture conversations, and co-build planning sessions at the highest levels of the partnership.

Technology Tools

• Cloud Platform: AWS (Compute, Storage, AI/ML, Data Integration, Security Services)
• Marketplace & Partner Programs: AWS Marketplace, ISV Accelerate, Foundational Technical Review (FTR), Well-Architected Review, AWS Competency Programs
• Certifications: AWS Solutions Architect Professional, AWS Specialty Certifications (Machine Learning, Security, Database)
• ISV Ecosystem Partners: Snowflake, Salesforce, MongoDB, Workday

Your Role Responsibilities — Here's What You'll Do

• Direct the technical workstreams of Hyland's AWS co-build initiatives — setting scope, driving accountability, and resolving architectural decisions across internal engineering teams and AWS partner solution architect counterparts.
• Own the end-to-end delivery of AWS-funded technical programs including POC engagements, Innovation Sandbox activations, migration acceleration grants, and ISV Accelerate technical milestones, ensuring each program results in a deployable artifact, a Marketplace-ready offering, or a documented co-sell asset.
• Own Hyland's AWS Competency attainment strategy — identifying competencies with the highest buyer signal value in target verticals (e.g., Healthcare, Financial Services, Public Sector, Machine Learning) and building the technical evidence packages required for validation.
• Provide quarterly briefings to Hyland Product Management Leadership on AWS service roadmap developments, competitor AWS integration activity, and recommended platform alignment decisions with material GTM implications.
• Design multi-ISV solution plays that layer Hyland solutions alongside AWS-native services and complementary ISV capabilities to create architecturally coherent, jointly co-sellable offerings — producing reference architectures, solution briefs, and integration blueprints for use in customer engagements.
• Engage directly in strategic co-sell opportunities where deep AWS technical expertise is required, representing Hyland in AWS-led technical forums, Partner Advisory Councils, and industry events including AWS re:Invent and Summit.

Role Essentials — What You Bring

• 10–12 years of experience in technical alliances, cloud architecture, or solution engineering within an enterprise ISV or SaaS organization, with deep hands-on knowledge of the AWS service portfolio across compute, storage, AI/ML, data integration, and security.
• AWS Solutions Architect Professional certification required; additional specialty certifications in Machine Learning, Security, or Database strongly preferred.
• Expert-level familiarity with AWS Partner Network programs including ISV Accelerate, Foundational Technical Review (FTR), Well-Architected Review, Competency programs, and AWS Marketplace listing and pricing models.
• Demonstrated ability to architect multi-ISV solution plays that layer complementary partner capabilities (e.g., Snowflake, Salesforce, MongoDB, Workday) onto AWS infrastructure alongside Hyland solutions.
• Executive-level written and verbal communication skills with the ability to distill complex architectural concepts into business-impact narratives for C-suite and AWS leadership audiences.

What We'd Like to See — Preferred Skills

• Track record of directing technical collaborations with hyperscaler partner teams, including joint architecture design, funded POC execution, and AWS Marketplace listing delivery.
• Proven ability to lead without direct authority — directing cross-functional technical initiatives across product, engineering, pre-sales, a